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Article: Examination of traveler responses to real-time information about bus arrivals using panel data

TitleExamination of traveler responses to real-time information about bus arrivals using panel data
Authors
Issue Date2009
PublisherUS National Research Council, Transportation Research Board. The Journal's web site is located at http://www.trb.org/Publications/Public/PubsTRRJournalPrint.aspx
Citation
Transportation Research Record, 2009, v. 2082, p. 107-115 How to Cite?
AbstractIn recent years, a considerable amount of money has been spent on intelligent transportation system projects for public transportation, most notably, real-time transit information systems. To date, strikingly few studies that have empirically investigated the effects of deployment of such a system have been completed. This paper examines the effects of real-time transit information on travelers' behavior and psychology. The 2006-2007 University of Maryland (College Park) campus transportation panel survey data were used to examine how travelers responded to the ShuttleTrac system, a newly implemented real-time bus arrival information system for the university's shuttle service. Two fixed-effects models and five random-effects-ordered probit models were estimated to sort out the causal relations between ShuttleTrac system information use and two behavioral and five psychological indicators, respectively. It was found that use of the real-time information significantly increased the riders' feelings of security about riding the bus after dark and boosted their overall level of satisfaction. However, it was not found to significantly increase travelers' shuttle trip frequency, at least in the short term, perhaps because of a lack of enough time for adjustment of travel behavior. These results suggest that although transit agencies and scholars should not be too optimistic about achieving an immediate ridership increase by providing real-time information to travelers, they can expect positive psychological responses from transit riders.
Persistent Identifierhttp://hdl.handle.net/10722/60817
ISSN
2015 Impact Factor: 0.522
2015 SCImago Journal Rankings: 0.474
ISI Accession Number ID

 

DC FieldValueLanguage
dc.contributor.authorZhang, Fen_HK
dc.contributor.authorClifton, KJen_HK
dc.contributor.authorShen, Qen_HK
dc.date.accessioned2010-05-31T04:19:18Z-
dc.date.available2010-05-31T04:19:18Z-
dc.date.issued2009en_HK
dc.identifier.citationTransportation Research Record, 2009, v. 2082, p. 107-115en_HK
dc.identifier.issn0361-1981en_HK
dc.identifier.urihttp://hdl.handle.net/10722/60817-
dc.description.abstractIn recent years, a considerable amount of money has been spent on intelligent transportation system projects for public transportation, most notably, real-time transit information systems. To date, strikingly few studies that have empirically investigated the effects of deployment of such a system have been completed. This paper examines the effects of real-time transit information on travelers' behavior and psychology. The 2006-2007 University of Maryland (College Park) campus transportation panel survey data were used to examine how travelers responded to the ShuttleTrac system, a newly implemented real-time bus arrival information system for the university's shuttle service. Two fixed-effects models and five random-effects-ordered probit models were estimated to sort out the causal relations between ShuttleTrac system information use and two behavioral and five psychological indicators, respectively. It was found that use of the real-time information significantly increased the riders' feelings of security about riding the bus after dark and boosted their overall level of satisfaction. However, it was not found to significantly increase travelers' shuttle trip frequency, at least in the short term, perhaps because of a lack of enough time for adjustment of travel behavior. These results suggest that although transit agencies and scholars should not be too optimistic about achieving an immediate ridership increase by providing real-time information to travelers, they can expect positive psychological responses from transit riders.-
dc.languageengen_HK
dc.publisherUS National Research Council, Transportation Research Board. The Journal's web site is located at http://www.trb.org/Publications/Public/PubsTRRJournalPrint.aspxen_HK
dc.relation.ispartofTransportation Research Recorden_HK
dc.titleExamination of traveler responses to real-time information about bus arrivals using panel dataen_HK
dc.typeArticleen_HK
dc.identifier.openurlhttp://library.hku.hk:4550/resserv?sid=HKU:IR&issn=0361-1981&volume=2082&spage=107&epage=115&date=2009&atitle=Examination+of+Traveler+Responses+to+Real-time+Bus+Arrival+Information+Using+Panel+Dataen_HK
dc.identifier.emailZhang, F: fzhang78@hku.hken_HK
dc.identifier.authorityZhang, F=rp01037en_HK
dc.identifier.doi10.3141/2082-13-
dc.identifier.scopuseid_2-s2.0-61349159284-
dc.identifier.hkuros167587en_HK
dc.identifier.volume2082-
dc.identifier.spage107-
dc.identifier.epage115-
dc.identifier.isiWOS:000262774400013-
dc.publisher.placeUnited States-

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