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Article: TWiki for knowledge building and management

TitleTWiki for knowledge building and management
Authors
KeywordsInternet
Knowledge creation
Knowledge management
Search engines
Issue Date2008
PublisherEmerald Group Publishing Limited. The Journal's web site is located at http://www.emeraldinsight.com/info/journals/oir/oir.jsp
Citation
Online Information Review, 2008, v. 32 n. 6, p. 745-758 How to Cite?
AbstractPurpose - The purpose of this paper is to report on a study examining the effectiveness of TWiki, an open-source online collaborative groupware, in facilitating students' co-construction of knowledge in their group work. The paper focuses on the groupware's impact on knowledge management, in terms of knowledge creation, capture, sharing and transfer. It also discusses some of the obstacles faced by students in using the software and how these can be addressed. Design/methodology/approach - In this study, TWiki was used in structuring the knowledge-building environment for group projects in an undergraduate course on knowledge management. Students created a chapter for a wikibook. Wiki templates were designed for the course to help with the organisation of contents in TWiki. A questionnaire and individual interviews were used to collect student opinions on the advantages and disadvantages of using the wiki software for their projects. Findings - Overall, students were generally positive about the effectiveness of TWiki in facilitating their group projects. In particular, TWiki was seen to improve group collaboration and work quality, and as a useful tool for knowledge management in terms of knowledge creation, capture, sharing and transfer. Research limitations/implications - With its ability to improve student collaboration as well as their quality of work, TWiki can clearly be a suitable tool for collaborative constructive learning such as group projects. However, the study also showed that students and teachers should be adequately trained to use the tool in order to maximise its benefits. Some features of TWiki have to be improved and technical difficulties need to be fixed for easy use. Further studies could focus on using TWiki in different subjects and in classes of different sizes. Originality/value - There were several important outcomes of the study: first, the comparison between students' perceptions of TWiki and MS Word in terms of usability and effectiveness; second, the findings with regard to improvement of work quality in small group size, which are unique; and third, TWiki was found to be an effective knowledge management tool. © Emerald Group Publishing Limited.
Persistent Identifierhttp://hdl.handle.net/10722/60090
ISSN
2015 Impact Factor: 1.152
2015 SCImago Journal Rankings: 0.648
ISI Accession Number ID
References

 

DC FieldValueLanguage
dc.contributor.authorChu, SKWen_HK
dc.date.accessioned2010-05-31T04:03:27Z-
dc.date.available2010-05-31T04:03:27Z-
dc.date.issued2008en_HK
dc.identifier.citationOnline Information Review, 2008, v. 32 n. 6, p. 745-758en_HK
dc.identifier.issn1468-4527en_HK
dc.identifier.urihttp://hdl.handle.net/10722/60090-
dc.description.abstractPurpose - The purpose of this paper is to report on a study examining the effectiveness of TWiki, an open-source online collaborative groupware, in facilitating students' co-construction of knowledge in their group work. The paper focuses on the groupware's impact on knowledge management, in terms of knowledge creation, capture, sharing and transfer. It also discusses some of the obstacles faced by students in using the software and how these can be addressed. Design/methodology/approach - In this study, TWiki was used in structuring the knowledge-building environment for group projects in an undergraduate course on knowledge management. Students created a chapter for a wikibook. Wiki templates were designed for the course to help with the organisation of contents in TWiki. A questionnaire and individual interviews were used to collect student opinions on the advantages and disadvantages of using the wiki software for their projects. Findings - Overall, students were generally positive about the effectiveness of TWiki in facilitating their group projects. In particular, TWiki was seen to improve group collaboration and work quality, and as a useful tool for knowledge management in terms of knowledge creation, capture, sharing and transfer. Research limitations/implications - With its ability to improve student collaboration as well as their quality of work, TWiki can clearly be a suitable tool for collaborative constructive learning such as group projects. However, the study also showed that students and teachers should be adequately trained to use the tool in order to maximise its benefits. Some features of TWiki have to be improved and technical difficulties need to be fixed for easy use. Further studies could focus on using TWiki in different subjects and in classes of different sizes. Originality/value - There were several important outcomes of the study: first, the comparison between students' perceptions of TWiki and MS Word in terms of usability and effectiveness; second, the findings with regard to improvement of work quality in small group size, which are unique; and third, TWiki was found to be an effective knowledge management tool. © Emerald Group Publishing Limited.en_HK
dc.languageengen_HK
dc.publisherEmerald Group Publishing Limited. The Journal's web site is located at http://www.emeraldinsight.com/info/journals/oir/oir.jspen_HK
dc.relation.ispartofOnline Information Reviewen_HK
dc.subjectInterneten_HK
dc.subjectKnowledge creationen_HK
dc.subjectKnowledge managementen_HK
dc.subjectSearch enginesen_HK
dc.titleTWiki for knowledge building and managementen_HK
dc.typeArticleen_HK
dc.identifier.openurlhttp://library.hku.hk:4550/resserv?sid=HKU:IR&issn=1468-4527&volume=32&issue=6&spage=745&epage=758&date=2008&atitle=TWiki+for+knowledge+building+and+managementen_HK
dc.identifier.emailChu, SKW: samchu@hku.hken_HK
dc.identifier.authorityChu, SKW=rp00897en_HK
dc.description.naturelink_to_subscribed_fulltext-
dc.identifier.doi10.1108/14684520810923917en_HK
dc.identifier.scopuseid_2-s2.0-57049170718en_HK
dc.identifier.hkuros159678en_HK
dc.relation.referenceshttp://www.scopus.com/mlt/select.url?eid=2-s2.0-57049170718&selection=ref&src=s&origin=recordpageen_HK
dc.identifier.volume32en_HK
dc.identifier.issue6en_HK
dc.identifier.spage745en_HK
dc.identifier.epage758en_HK
dc.identifier.isiWOS:000262140300005-
dc.publisher.placeUnited Kingdomen_HK
dc.identifier.scopusauthoridChu, SKW=9943688000en_HK
dc.identifier.citeulike3904194-

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