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postgraduate thesis: Measurement in service quality of Hongkong Telecom in municipal halls

TitleMeasurement in service quality of Hongkong Telecom in municipal halls
Authors
Szeto, Ping-hang.司徒秉衡.
Issue Date1997
PublisherThe University of Hong Kong (Pokfulam, Hong Kong)
Citation
Szeto, P. [司徒秉衡]. (1997). Measurement in service quality of Hongkong Telecom in municipal halls. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b4257462
DegreeMaster of Business Administration
SubjectTelecommunication - China - Hong Kong - Quality control.
Customer services - China - Hong Kong - Case studies.
Consumer satisfaction - China - Hong Kong - Case studies.
Telecommunication - Quality control.
Telecommunication - Customer services.
Consumer satisfaction - Evaluation.
Social surveys - Telecommunication - Quality control.
Dept/ProgramBusiness Administration
Persistent Identifierhttp://hdl.handle.net/10722/55999
HKU Library Item IDb4257462

 

DC FieldValueLanguage
dc.contributor.authorSzeto, Ping-hang.-
dc.contributor.author司徒秉衡.-
dc.date.issued1997-
dc.identifier.citationSzeto, P. [司徒秉衡]. (1997). Measurement in service quality of Hongkong Telecom in municipal halls. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b4257462-
dc.identifier.urihttp://hdl.handle.net/10722/55999-
dc.languageeng-
dc.publisherThe University of Hong Kong (Pokfulam, Hong Kong)-
dc.relation.ispartofHKU Theses Online (HKUTO)-
dc.rightsThe author retains all proprietary rights, (such as patent rights) and the right to use in future works.-
dc.rightsThis work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.-
dc.source.urihttp://hub.hku.hk/bib/B42574626-
dc.subject.lcshTelecommunication - China - Hong Kong - Quality control.-
dc.subject.lcshCustomer services - China - Hong Kong - Case studies.-
dc.subject.lcshConsumer satisfaction - China - Hong Kong - Case studies.-
dc.subject.lcshTelecommunication - Quality control.-
dc.subject.lcshTelecommunication - Customer services.-
dc.subject.lcshConsumer satisfaction - Evaluation.-
dc.subject.lcshSocial surveys - Telecommunication - Quality control.-
dc.titleMeasurement in service quality of Hongkong Telecom in municipal halls-
dc.typePG_Thesis-
dc.identifier.hkulb4257462-
dc.description.thesisnameMaster of Business Administration-
dc.description.thesislevelMaster-
dc.description.thesisdisciplineBusiness Administration-
dc.description.naturepublished_or_final_version-
dc.identifier.doi10.5353/th_b4257462-
dc.date.hkucongregation1997-
dc.identifier.mmsid991027279649703414-

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