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postgraduate thesis: Measurement in service quality of Hongkong Telecom in municipal halls

TitleMeasurement in service quality of Hongkong Telecom in municipal halls
Authors
Issue Date1997
PublisherThe University of Hong Kong (Pokfulam, Hong Kong)
Citation
Szeto, P. [司徒秉衡]. (1997). Measurement in service quality of Hongkong Telecom in municipal halls. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b4257462
DegreeMaster of Business Administration
SubjectTelecommunication - China - Hong Kong - Quality control.
Customer services - China - Hong Kong - Case studies.
Consumer satisfaction - China - Hong Kong - Case studies.
Telecommunication - Quality control.
Telecommunication - Customer services.
Consumer satisfaction - Evaluation.
Social surveys - Telecommunication - Quality control.
Dept/ProgramBusiness Administration

 

DC FieldValueLanguage
dc.contributor.authorSzeto, Ping-hang.-
dc.contributor.author司徒秉衡.-
dc.date.issued1997-
dc.identifier.citationSzeto, P. [司徒秉衡]. (1997). Measurement in service quality of Hongkong Telecom in municipal halls. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b4257462-
dc.languageeng-
dc.publisherThe University of Hong Kong (Pokfulam, Hong Kong)-
dc.relation.ispartofHKU Theses Online (HKUTO)-
dc.rightsThe author retains all proprietary rights, (such as patent rights) and the right to use in future works.-
dc.rightsCreative Commons: Attribution 3.0 Hong Kong License-
dc.source.urihttp://hub.hku.hk/bib/B42574626-
dc.subject.lcshTelecommunication - China - Hong Kong - Quality control.-
dc.subject.lcshCustomer services - China - Hong Kong - Case studies.-
dc.subject.lcshConsumer satisfaction - China - Hong Kong - Case studies.-
dc.subject.lcshTelecommunication - Quality control.-
dc.subject.lcshTelecommunication - Customer services.-
dc.subject.lcshConsumer satisfaction - Evaluation.-
dc.subject.lcshSocial surveys - Telecommunication - Quality control.-
dc.titleMeasurement in service quality of Hongkong Telecom in municipal halls-
dc.typePG_Thesis-
dc.identifier.hkulb4257462-
dc.description.thesisnameMaster of Business Administration-
dc.description.thesislevelMaster-
dc.description.thesisdisciplineBusiness Administration-
dc.description.naturepublished_or_final_version-
dc.identifier.doi10.5353/th_b4257462-
dc.date.hkucongregation1997-

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