File Download
 
 
Supplementary

Postgraduate Thesis: An evaluation of the impact of a customer service approach on e-learning practices in schools
  • Basic View
  • Metadata View
  • XML View
TitleAn evaluation of the impact of a customer service approach on e-learning practices in schools
 
AuthorsLee, Kwok-wai, Stephen
李國偉
 
Issue Date2005
 
PublisherThe University of Hong Kong (Pokfulam, Hong Kong)
 
DegreeMaster of Science in Information Technology in Education
 
SubjectCustomer services - China - Hong Kong.
Education, Elementary - Computer-assisted instruction.
Education, Secondary - Computer-assisted instruction.
 
Dept/ProgramEducation
 
DOIhttp://dx.doi.org/10.5353/th_b4004011
 
DC FieldValue
dc.contributor.authorLee, Kwok-wai, Stephen
 
dc.contributor.author李國偉
 
dc.date.hkucongregation2005
 
dc.date.issued2005
 
dc.description.naturepublished_or_final_version
 
dc.description.thesisdisciplineEducation
 
dc.description.thesislevelmaster's
 
dc.description.thesisnameMaster of Science in Information Technology in Education
 
dc.identifier.doihttp://dx.doi.org/10.5353/th_b4004011
 
dc.identifier.hkulb4004011
 
dc.languageeng
 
dc.publisherThe University of Hong Kong (Pokfulam, Hong Kong)
 
dc.relation.ispartofHKU Theses Online (HKUTO)
 
dc.rightsThe author retains all proprietary rights, (such as patent rights) and the right to use in future works.
 
dc.rightsCreative Commons: Attribution 3.0 Hong Kong License
 
dc.source.urihttp://hub.hku.hk/bib/B40040112
 
dc.subject.lcshCustomer services - China - Hong Kong.
 
dc.subject.lcshEducation, Elementary - Computer-assisted instruction.
 
dc.subject.lcshEducation, Secondary - Computer-assisted instruction.
 
dc.titleAn evaluation of the impact of a customer service approach on e-learning practices in schools
 
dc.typePG_Thesis
 
<?xml encoding="utf-8" version="1.0"?>
<item><contributor.author>Lee, Kwok-wai, Stephen</contributor.author>
<contributor.author>&#26446;&#22283;&#20553;</contributor.author>
<date.issued>2005</date.issued>
<language>eng</language>
<publisher>The University of Hong Kong (Pokfulam, Hong Kong)</publisher>
<relation.ispartof>HKU Theses Online (HKUTO)</relation.ispartof>
<rights>The author retains all proprietary rights, (such as patent rights) and the right to use in future works.</rights>
<rights>Creative Commons: Attribution 3.0 Hong Kong License</rights>
<source.uri>http://hub.hku.hk/bib/B40040112</source.uri>
<subject.lcsh>Customer services - China - Hong Kong.</subject.lcsh>
<subject.lcsh>Education, Elementary - Computer-assisted instruction.</subject.lcsh>
<subject.lcsh>Education, Secondary - Computer-assisted instruction.</subject.lcsh>
<title>An evaluation of the impact of a customer service approach on e-learning practices in schools</title>
<type>PG_Thesis</type>
<identifier.hkul>b4004011</identifier.hkul>
<description.thesisname>Master of Science in Information Technology in Education</description.thesisname>
<description.thesislevel>master&apos;s</description.thesislevel>
<description.thesisdiscipline>Education</description.thesisdiscipline>
<description.nature>published_or_final_version</description.nature>
<identifier.doi>10.5353/th_b4004011</identifier.doi>
<date.hkucongregation>2005</date.hkucongregation>
<bitstream.url>http://hub.hku.hk/bitstream/10722/51296/3/FullText.pdf</bitstream.url>
</item>