Postgraduate Thesis: An evaluation of the impact of a customer service approach on e-learning practices in schools

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TitleAn evaluation of the impact of a customer service approach on e-learning practices in schools
AuthorsLee, Kwok-wai, Stephen
李國偉
Issue Date2005
PublisherThe University of Hong Kong (Pokfulam, Hong Kong)
DegreeMaster of Science in Information Technology in Education
SubjectCustomer services - China - Hong Kong.
Education, Elementary - Computer-assisted instruction.
Education, Secondary - Computer-assisted instruction.
Dept/ProgramEducation
DOIhttp://dx.doi.org/10.5353/th_b4004011
DC Field
Value
dc.contributor.authorLee, Kwok-wai, Stephen
dc.contributor.author李國偉
dc.date.hkucongregation2005
dc.date.issued2005
dc.description.naturepublished_or_final_version
dc.description.thesisdisciplineEducation
dc.description.thesislevelmaster's
dc.description.thesisnameMaster of Science in Information Technology in Education
dc.identifier.doihttp://dx.doi.org/10.5353/th_b4004011
dc.identifier.hkulb4004011
dc.languageeng
dc.publisherThe University of Hong Kong (Pokfulam, Hong Kong)
dc.relation.ispartofHKU Theses Online (HKUTO)
dc.rightsThe author retains all proprietary rights, (such as patent rights) and the right to use in future works.
dc.rightsCreative Commons: Attribution 3.0 Hong Kong License
dc.source.urihttp://hub.hku.hk/bib/B40040112
dc.subject.lcshCustomer services - China - Hong Kong.
dc.subject.lcshEducation, Elementary - Computer-assisted instruction.
dc.subject.lcshEducation, Secondary - Computer-assisted instruction.
dc.titleAn evaluation of the impact of a customer service approach on e-learning practices in schools
dc.typePG_Thesis