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postgraduate thesis: An evaluation of the impact of a customer service approach on e-learning practices in schools

TitleAn evaluation of the impact of a customer service approach on e-learning practices in schools
Authors
Issue Date2005
PublisherThe University of Hong Kong (Pokfulam, Hong Kong)
DegreeMaster of Science in Information Technology in Education
SubjectCustomer services - China - Hong Kong.
Education, Elementary - Computer-assisted instruction.
Education, Secondary - Computer-assisted instruction.
Dept/ProgramEducation

 

DC FieldValueLanguage
dc.contributor.authorLee, Kwok-wai, Stephen-
dc.contributor.author李國偉-
dc.date.issued2005-
dc.languageeng-
dc.publisherThe University of Hong Kong (Pokfulam, Hong Kong)-
dc.relation.ispartofHKU Theses Online (HKUTO)-
dc.rightsThe author retains all proprietary rights, (such as patent rights) and the right to use in future works.-
dc.rightsCreative Commons: Attribution 3.0 Hong Kong License-
dc.source.urihttp://hub.hku.hk/bib/B40040112-
dc.subject.lcshCustomer services - China - Hong Kong.-
dc.subject.lcshEducation, Elementary - Computer-assisted instruction.-
dc.subject.lcshEducation, Secondary - Computer-assisted instruction.-
dc.titleAn evaluation of the impact of a customer service approach on e-learning practices in schools-
dc.typePG_Thesis-
dc.identifier.hkulb4004011-
dc.description.thesisnameMaster of Science in Information Technology in Education-
dc.description.thesislevelmaster's-
dc.description.thesisdisciplineEducation-
dc.description.naturepublished_or_final_version-
dc.identifier.doi10.5353/th_b4004011-
dc.date.hkucongregation2005-

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