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postgraduate thesis: An exploratory investigation of the determinants of satisfactory service quality in corporate bank operation

TitleAn exploratory investigation of the determinants of satisfactory service quality in corporate bank operation
Authors
Issue Date1995
PublisherThe University of Hong Kong (Pokfulam, Hong Kong)
Citation
Lok, L. [駱麗梅]. (1995). An exploratory investigation of the determinants of satisfactory service quality in corporate bank operation. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b3126673
DegreeMaster of Business Administration
SubjectBanks and banking - China - Hong Kong - Customer services.
Consumer satisfaction.
Dept/ProgramBusiness Administration

 

DC FieldValueLanguage
dc.contributor.authorLok, Lai-mai.-
dc.contributor.author駱麗梅.-
dc.date.issued1995-
dc.identifier.citationLok, L. [駱麗梅]. (1995). An exploratory investigation of the determinants of satisfactory service quality in corporate bank operation. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b3126673-
dc.languageeng-
dc.publisherThe University of Hong Kong (Pokfulam, Hong Kong)-
dc.relation.ispartofHKU Theses Online (HKUTO)-
dc.rightsThe author retains all proprietary rights, (such as patent rights) and the right to use in future works.-
dc.rightsCreative Commons: Attribution 3.0 Hong Kong License-
dc.source.urihttp://hub.hku.hk/bib/B31266733-
dc.subject.lcshBanks and banking - China - Hong Kong - Customer services.-
dc.subject.lcshConsumer satisfaction.-
dc.titleAn exploratory investigation of the determinants of satisfactory service quality in corporate bank operation-
dc.typePG_Thesis-
dc.identifier.hkulb3126673-
dc.description.thesisnameMaster of Business Administration-
dc.description.thesislevelMaster-
dc.description.thesisdisciplineBusiness Administration-
dc.description.naturepublished_or_final_version-
dc.identifier.doi10.5353/th_b3126673-
dc.date.hkucongregation1995-

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