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postgraduate thesis: Employee satisfaction: a service productivityand service quality issue : the case of airline cabin crew

TitleEmployee satisfaction: a service productivityand service quality issue : the case of airline cabin crew
Authors
Issue Date1996
PublisherThe University of Hong Kong (Pokfulam, Hong Kong)
Citation
Lim, C. [林翠玲]. (1996). Employee satisfaction : a service productivity and service quality issue : the case of airline cabin crew. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b3126752
DegreeMaster of Business Administration
SubjectAirlines - China - Hong Kong - Employees.
Job satisfaction.
Consumer satisfaction.
Dept/ProgramBusiness Administration

 

DC FieldValueLanguage
dc.contributor.authorLim, Choi-ling.-
dc.contributor.author林翠玲.-
dc.date.issued1996-
dc.identifier.citationLim, C. [林翠玲]. (1996). Employee satisfaction : a service productivity and service quality issue : the case of airline cabin crew. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b3126752-
dc.languageeng-
dc.publisherThe University of Hong Kong (Pokfulam, Hong Kong)-
dc.relation.ispartofHKU Theses Online (HKUTO)-
dc.rightsThe author retains all proprietary rights, (such as patent rights) and the right to use in future works.-
dc.rightsCreative Commons: Attribution 3.0 Hong Kong License-
dc.source.urihttp://hub.hku.hk/bib/B3126752X-
dc.subject.lcshAirlines - China - Hong Kong - Employees.-
dc.subject.lcshJob satisfaction.-
dc.subject.lcshConsumer satisfaction.-
dc.titleEmployee satisfaction: a service productivityand service quality issue : the case of airline cabin crew-
dc.typePG_Thesis-
dc.identifier.hkulb3126752-
dc.description.thesisnameMaster of Business Administration-
dc.description.thesislevelMaster-
dc.description.thesisdisciplineBusiness Administration-
dc.description.naturepublished_or_final_version-
dc.identifier.doi10.5353/th_b3126752-
dc.date.hkucongregation1996-

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