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postgraduate thesis: Service quality in banking: a longitudinal study in Hong Kong

TitleService quality in banking: a longitudinal study in Hong Kong
Authors
Issue Date1996
PublisherThe University of Hong Kong (Pokfulam, Hong Kong)
Citation
Lai, P. A. [黎沛明]. (1996). Service quality in banking : a longitudinal study in Hong Kong. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b3126724
DegreeMaster of Business Administration
SubjectBanks and banking - Customer services - Longitudinal studies. - China - Hong Kong
Banks and banking - China - Hong Kong - Personnel management - Longitudinal studies.
Dept/ProgramBusiness Administration

 

DC FieldValueLanguage
dc.contributor.authorLai, Pui-ming, Amy.-
dc.contributor.author黎沛明.-
dc.date.issued1996-
dc.identifier.citationLai, P. A. [黎沛明]. (1996). Service quality in banking : a longitudinal study in Hong Kong. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b3126724-
dc.languageeng-
dc.publisherThe University of Hong Kong (Pokfulam, Hong Kong)-
dc.relation.ispartofHKU Theses Online (HKUTO)-
dc.rightsThe author retains all proprietary rights, (such as patent rights) and the right to use in future works.-
dc.rightsCreative Commons: Attribution 3.0 Hong Kong License-
dc.source.urihttp://hub.hku.hk/bib/B31267245-
dc.subject.lcshBanks and banking - Customer services - Longitudinal studies. - China - Hong Kong-
dc.subject.lcshBanks and banking - China - Hong Kong - Personnel management - Longitudinal studies.-
dc.titleService quality in banking: a longitudinal study in Hong Kong-
dc.typePG_Thesis-
dc.identifier.hkulb3126724-
dc.description.thesisnameMaster of Business Administration-
dc.description.thesislevelMaster-
dc.description.thesisdisciplineBusiness Administration-
dc.description.naturepublished_or_final_version-
dc.identifier.doi10.5353/th_b3126724-
dc.date.hkucongregation1996-

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