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postgraduate thesis: An airline cabin crew appraisal system with a service qualityapproach

TitleAn airline cabin crew appraisal system with a service qualityapproach
Authors
Issue Date1996
PublisherThe University of Hong Kong (Pokfulam, Hong Kong)
Citation
Yue, P. [余兆榮]. (1996). An airline cabin crew appraisal system with a service quality approach. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b3126782
DegreeMaster of Business Administration
SubjectFlight attendants - Rating of.
Airlines - Personnel management.
Airlines - Quality control.
Benchmarking (Management)
Dept/ProgramBusiness Administration

 

DC FieldValueLanguage
dc.contributor.authorYue, Philip.-
dc.contributor.author余兆榮-
dc.date.issued1996-
dc.identifier.citationYue, P. [余兆榮]. (1996). An airline cabin crew appraisal system with a service quality approach. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b3126782-
dc.languageeng-
dc.publisherThe University of Hong Kong (Pokfulam, Hong Kong)-
dc.relation.ispartofHKU Theses Online (HKUTO)-
dc.rightsThe author retains all proprietary rights, (such as patent rights) and the right to use in future works.-
dc.rightsCreative Commons: Attribution 3.0 Hong Kong License-
dc.source.urihttp://hub.hku.hk/bib/B31267828-
dc.subject.lcshFlight attendants - Rating of.-
dc.subject.lcshAirlines - Personnel management.-
dc.subject.lcshAirlines - Quality control.-
dc.subject.lcshBenchmarking (Management)-
dc.titleAn airline cabin crew appraisal system with a service qualityapproach-
dc.typePG_Thesis-
dc.identifier.hkulb3126782-
dc.description.thesisnameMaster of Business Administration-
dc.description.thesislevelMaster-
dc.description.thesisdisciplineBusiness Administration-
dc.description.naturepublished_or_final_version-
dc.identifier.doi10.5353/th_b3126782-
dc.date.hkucongregation1996-

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