Postgraduate Thesis: A customer relationship management tool for sea-freight forwarders

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TitleA customer relationship management tool for sea-freight forwarders
AuthorsChow, Pui-shing.
周沛誠.
Issue Date2004
PublisherThe University of Hong Kong (Pokfulam, Hong Kong)
AdvisorsWong, TN
DegreeMaster of Philosophy
SubjectFreight forwarders.
Shipping.
Customer relations.
Management information systems.
Dept/ProgramIndustrial and Manufacturing Systems Engineering
DOIhttp://dx.doi.org/10.5353/th_b2950231
DC Field
Value
dc.contributor.advisorWong, TN
dc.contributor.authorChow, Pui-shing.
dc.contributor.author周沛誠.
dc.date.hkucongregation2004
dc.date.issued2004
dc.description.naturepublished_or_final_version
dc.description.naturetoc
dc.description.thesisdisciplineIndustrial and Manufacturing Systems Engineering
dc.description.thesislevelmaster's
dc.description.thesisnameMaster of Philosophy
dc.identifier.doihttp://dx.doi.org/10.5353/th_b2950231
dc.identifier.hkulb2950231
dc.languageeng
dc.publisherThe University of Hong Kong (Pokfulam, Hong Kong)
dc.relation.ispartofHKU Theses Online (HKUTO)
dc.rightsThe author retains all proprietary rights, (such as patent rights) and the right to use in future works.
dc.rightsCreative Commons: Attribution 3.0 Hong Kong License
dc.source.urihttp://hub.hku.hk/bib/B29502317
dc.subject.lcshFreight forwarders.
dc.subject.lcshShipping.
dc.subject.lcshCustomer relations.
dc.subject.lcshManagement information systems.
dc.titleA customer relationship management tool for sea-freight forwarders
dc.typePG_Thesis