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postgraduate thesis: A customer relationship management tool for sea-freight forwarders

TitleA customer relationship management tool for sea-freight forwarders
Authors
Advisors
Advisor(s):Wong, TN
Issue Date2004
PublisherThe University of Hong Kong (Pokfulam, Hong Kong)
Citation
Chow, P. [周沛誠]. (2004). A customer relationship management tool for sea-freight forwarders. (Unpublished thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b2950231.
DegreeMaster of Philosophy
SubjectFreight forwarders.
Shipping.
Customer relations.
Management information systems.
Dept/ProgramIndustrial and Manufacturing Systems Engineering

 

DC FieldValueLanguage
dc.contributor.advisorWong, TN-
dc.contributor.authorChow, Pui-shing.-
dc.contributor.author周沛誠.-
dc.date.issued2004-
dc.identifier.citationChow, P. [周沛誠]. (2004). A customer relationship management tool for sea-freight forwarders. (Unpublished thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b2950231.-
dc.languageeng-
dc.publisherThe University of Hong Kong (Pokfulam, Hong Kong)-
dc.relation.ispartofHKU Theses Online (HKUTO)-
dc.rightsThe author retains all proprietary rights, (such as patent rights) and the right to use in future works.-
dc.rightsCreative Commons: Attribution 3.0 Hong Kong License-
dc.source.urihttp://hub.hku.hk/bib/B29502317-
dc.subject.lcshFreight forwarders.-
dc.subject.lcshShipping.-
dc.subject.lcshCustomer relations.-
dc.subject.lcshManagement information systems.-
dc.titleA customer relationship management tool for sea-freight forwarders-
dc.typePG_Thesis-
dc.identifier.hkulb2950231-
dc.description.thesisnameMaster of Philosophy-
dc.description.thesislevelMaster-
dc.description.thesisdisciplineIndustrial and Manufacturing Systems Engineering-
dc.description.naturepublished_or_final_version-
dc.description.naturetoc-
dc.identifier.doi10.5353/th_b2950231-
dc.date.hkucongregation2004-

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