File Download

There are no files associated with this item.

Supplementary

Conference Paper: Parametric Forecasting and Stochastic Programming Models for Call-center Workforce Scheduling

TitleParametric Forecasting and Stochastic Programming Models for Call-center Workforce Scheduling
Authors
Shen, H
Issue Date2016
Citation
Informs International Conference, Waikoloa Village, HI, 12-15 June 2016 How to Cite?
DescriptionSC18 Business Analytics - Invited: Big Data Analytics - Invited Session - no. 3
Persistent Identifierhttp://hdl.handle.net/10722/252760

 

DC FieldValueLanguage
dc.contributor.authorShen, H-
dc.date.accessioned2018-05-03T08:54:56Z-
dc.date.available2018-05-03T08:54:56Z-
dc.date.issued2016-
dc.identifier.citationInforms International Conference, Waikoloa Village, HI, 12-15 June 2016-
dc.identifier.urihttp://hdl.handle.net/10722/252760-
dc.descriptionSC18 Business Analytics - Invited: Big Data Analytics - Invited Session - no. 3-
dc.languageeng-
dc.relation.ispartofInforms International Conference-
dc.titleParametric Forecasting and Stochastic Programming Models for Call-center Workforce Scheduling-
dc.typeConference_Paper-
dc.identifier.emailShen, H: haipeng@hku.hk-
dc.identifier.authorityShen, H=rp02082-
dc.identifier.hkuros265422-
dc.publisher.placeWaikoloa Village, United States-

Export via OAI-PMH Interface in XML Formats

OR

Export to Other Non-XML Formats