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Article: Proposing the multimotive information systems continuance model (MISC) to better explain end-user system evaluations and continuance intentions

TitleProposing the multimotive information systems continuance model (MISC) to better explain end-user system evaluations and continuance intentions
Authors
KeywordsEase of Use
Disconfirmation
Design-Expectations Fit
Design Aesthetics
Continuance
User Beliefs
Utilitarian Systems
Usefulness
Satisfaction
Intrinsic Motivations
Hedonic Motivations
Hedonics
Gaming
Extrinsic Motivations
Expectations
Issue Date2015
Citation
Journal of the Association of Information Systems, 2015, v. 16, n. 7, p. 515-579 How to Cite?
Abstract© 2015 Association for Information Systems. All rights reserved.To ensure that users want to continue using a system, information system designers must consider the influence of users’ intrinsic motivations in addition to commonly studied extrinsic motivations. In an attempt to address this need, several studies have extended models of extrinsic motivation to include intrinsic variables. However, these studies largely downplay the role of users’ intrinsic motivations in predicting system use and how this role differs from that of extrinsic motivation. The role of met and unmet expectations related to system use is often excluded from extant models, and their function as cocreators in user evaluations has not been sufficiently explained. Even though expectations are a firmly established consequence of motivations and an antecedent of interaction evaluations, this area remains understudied. Our paper addresses these gaps by developing and testing a comprehensive model—the multimotive information systems continuance model (MISC)—that (1) explains more accurately and thoroughly the roles of intrinsic and extrinsic motivations, (2) explains how the fulfillment of intrinsic and extrinsic motivations affects systems-use outcome variables differently through met expectations, and (3) accounts for the effects of key design constructs.
Persistent Identifierhttp://hdl.handle.net/10722/233856
ISSN
2015 Impact Factor: 1.79
2015 SCImago Journal Rankings: 1.786

 

DC FieldValueLanguage
dc.contributor.authorLowry, Paul Benjamin-
dc.contributor.authorGaskin, James Eric-
dc.contributor.authorMoody, Gregory D.-
dc.date.accessioned2016-09-27T07:21:49Z-
dc.date.available2016-09-27T07:21:49Z-
dc.date.issued2015-
dc.identifier.citationJournal of the Association of Information Systems, 2015, v. 16, n. 7, p. 515-579-
dc.identifier.issn1536-9323-
dc.identifier.urihttp://hdl.handle.net/10722/233856-
dc.description.abstract© 2015 Association for Information Systems. All rights reserved.To ensure that users want to continue using a system, information system designers must consider the influence of users’ intrinsic motivations in addition to commonly studied extrinsic motivations. In an attempt to address this need, several studies have extended models of extrinsic motivation to include intrinsic variables. However, these studies largely downplay the role of users’ intrinsic motivations in predicting system use and how this role differs from that of extrinsic motivation. The role of met and unmet expectations related to system use is often excluded from extant models, and their function as cocreators in user evaluations has not been sufficiently explained. Even though expectations are a firmly established consequence of motivations and an antecedent of interaction evaluations, this area remains understudied. Our paper addresses these gaps by developing and testing a comprehensive model—the multimotive information systems continuance model (MISC)—that (1) explains more accurately and thoroughly the roles of intrinsic and extrinsic motivations, (2) explains how the fulfillment of intrinsic and extrinsic motivations affects systems-use outcome variables differently through met expectations, and (3) accounts for the effects of key design constructs.-
dc.languageeng-
dc.relation.ispartofJournal of the Association of Information Systems-
dc.subjectEase of Use-
dc.subjectDisconfirmation-
dc.subjectDesign-Expectations Fit-
dc.subjectDesign Aesthetics-
dc.subjectContinuance-
dc.subjectUser Beliefs-
dc.subjectUtilitarian Systems-
dc.subjectUsefulness-
dc.subjectSatisfaction-
dc.subjectIntrinsic Motivations-
dc.subjectHedonic Motivations-
dc.subjectHedonics-
dc.subjectGaming-
dc.subjectExtrinsic Motivations-
dc.subjectExpectations-
dc.titleProposing the multimotive information systems continuance model (MISC) to better explain end-user system evaluations and continuance intentions-
dc.typeArticle-
dc.description.natureLink_to_subscribed_fulltext-
dc.identifier.scopuseid_2-s2.0-84939128272-
dc.identifier.volume16-
dc.identifier.issue7-
dc.identifier.spage515-
dc.identifier.epage579-
dc.identifier.eissn1558-3457-

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