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Article: Privacy concerns versus desire for interpersonal awareness in driving the use of self-disclosure technologies: The case of instant messaging in two cultures

TitlePrivacy concerns versus desire for interpersonal awareness in driving the use of self-disclosure technologies: The case of instant messaging in two cultures
Authors
Keywordsprivacy
self-disclosure
social computing technologies
self-disclosure technologies
social exchange theory
theory of reasoned action
instant messaging
Issue Date2011
Citation
Journal of Management Information Systems, 2011, v. 27, n. 4, p. 163-200 How to Cite?
AbstractSocial computing technologies typically have multiple features that allow users to reveal their personal information to other users. Such self-disclosure (SD) behavior is generally considered positive and beneficial in interpersonal communication and relationships. Using a newly proposed model based on social exchange theory, this paper investigates and empirically validates the relationships between SD technology use and culture. In particular, we explore the effects of culture on information privacy concerns and the desire for online interpersonal awareness, which influence attitudes toward, intention to use, and actual use of SD technologies. Our model was tested using arguably the strongest social computing technology for online SD-instant messaging (IM)-with users from China and the United States. Our findings reveal that cross-cultural dimensions are significant predictors of information privacy concerns and desire for online awareness, which are, in turn, found to be predictors of attitude toward, intention to use, and actual use of IM. Overall, our proposed model is applicable to both cultures. Our findings enhance the theoretical understanding of the effects of culture and privacy concerns on SD technologies and provide practical suggestions for developers of SD technologies, such as adding additional control features to applications. © 2011 M.E. Sharpe, Inc.
Persistent Identifierhttp://hdl.handle.net/10722/233805
ISSN
2015 Impact Factor: 3.025
2015 SCImago Journal Rankings: 3.036

 

DC FieldValueLanguage
dc.contributor.authorLowry, Paul Benjamin-
dc.contributor.authorCao, Jinwei-
dc.contributor.authorEverard, Andrea-
dc.date.accessioned2016-09-27T07:21:41Z-
dc.date.available2016-09-27T07:21:41Z-
dc.date.issued2011-
dc.identifier.citationJournal of Management Information Systems, 2011, v. 27, n. 4, p. 163-200-
dc.identifier.issn0742-1222-
dc.identifier.urihttp://hdl.handle.net/10722/233805-
dc.description.abstractSocial computing technologies typically have multiple features that allow users to reveal their personal information to other users. Such self-disclosure (SD) behavior is generally considered positive and beneficial in interpersonal communication and relationships. Using a newly proposed model based on social exchange theory, this paper investigates and empirically validates the relationships between SD technology use and culture. In particular, we explore the effects of culture on information privacy concerns and the desire for online interpersonal awareness, which influence attitudes toward, intention to use, and actual use of SD technologies. Our model was tested using arguably the strongest social computing technology for online SD-instant messaging (IM)-with users from China and the United States. Our findings reveal that cross-cultural dimensions are significant predictors of information privacy concerns and desire for online awareness, which are, in turn, found to be predictors of attitude toward, intention to use, and actual use of IM. Overall, our proposed model is applicable to both cultures. Our findings enhance the theoretical understanding of the effects of culture and privacy concerns on SD technologies and provide practical suggestions for developers of SD technologies, such as adding additional control features to applications. © 2011 M.E. Sharpe, Inc.-
dc.languageeng-
dc.relation.ispartofJournal of Management Information Systems-
dc.subjectprivacy-
dc.subjectself-disclosure-
dc.subjectsocial computing technologies-
dc.subjectself-disclosure technologies-
dc.subjectsocial exchange theory-
dc.subjecttheory of reasoned action-
dc.subjectinstant messaging-
dc.titlePrivacy concerns versus desire for interpersonal awareness in driving the use of self-disclosure technologies: The case of instant messaging in two cultures-
dc.typeArticle-
dc.description.natureLink_to_subscribed_fulltext-
dc.identifier.doi10.2753/MIS0742-1222270406-
dc.identifier.scopuseid_2-s2.0-79955636557-
dc.identifier.volume27-
dc.identifier.issue4-
dc.identifier.spage163-
dc.identifier.epage200-

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