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Article: Using Internet-Based, Distributed Collaborative Writing Tools to Improve Coordination and Group Awareness in Writing Teams

TitleUsing Internet-Based, Distributed Collaborative Writing Tools to Improve Coordination and Group Awareness in Writing Teams
Authors
KeywordsCollaborative writing (CW)
Media richness theory
Group writing
Group support systems
Group awareness
Distributed work
Issue Date2003
Citation
IEEE Transactions on Professional Communication, 2003, v. 46, n. 4, p. 277-297 How to Cite?
AbstractThis paper argues for using specialized collaborative writing (CW) tools to improve the results of distributed, internet-based writing teams. The key features of collaborative tools that support enhanced coordination and group awareness are compared to existing writing tools. The first internet-based CW tool, Collaboratus, is introduced, and its group features are compared with those of Microsoft Word. Next, theoretical propositions, hypotheses, and constructs are formulated to predict outcomes of distributed groups that use CW tools. A four-week-long synchronous-distributed experiment then compares the outcomes of Collaboratus and Word groups. Innovative measures show that Collaboratus groups generally experience better outcomes than Word groups, in terms of productivity, document quality, relationships, and communication, but not in terms of satisfaction. The results buttress the conclusion that internet-based CW teams can benefit from specialized collaborative technologies that provide enhanced coordination, group awareness, and CW activity support.
Persistent Identifierhttp://hdl.handle.net/10722/233761
ISSN
2015 Impact Factor: 1.243
2015 SCImago Journal Rankings: 0.632

 

DC FieldValueLanguage
dc.contributor.authorLowry, Paul Benjamin-
dc.contributor.authorNunamaker, Jay F.-
dc.date.accessioned2016-09-27T07:21:35Z-
dc.date.available2016-09-27T07:21:35Z-
dc.date.issued2003-
dc.identifier.citationIEEE Transactions on Professional Communication, 2003, v. 46, n. 4, p. 277-297-
dc.identifier.issn0361-1434-
dc.identifier.urihttp://hdl.handle.net/10722/233761-
dc.description.abstractThis paper argues for using specialized collaborative writing (CW) tools to improve the results of distributed, internet-based writing teams. The key features of collaborative tools that support enhanced coordination and group awareness are compared to existing writing tools. The first internet-based CW tool, Collaboratus, is introduced, and its group features are compared with those of Microsoft Word. Next, theoretical propositions, hypotheses, and constructs are formulated to predict outcomes of distributed groups that use CW tools. A four-week-long synchronous-distributed experiment then compares the outcomes of Collaboratus and Word groups. Innovative measures show that Collaboratus groups generally experience better outcomes than Word groups, in terms of productivity, document quality, relationships, and communication, but not in terms of satisfaction. The results buttress the conclusion that internet-based CW teams can benefit from specialized collaborative technologies that provide enhanced coordination, group awareness, and CW activity support.-
dc.languageeng-
dc.relation.ispartofIEEE Transactions on Professional Communication-
dc.subjectCollaborative writing (CW)-
dc.subjectMedia richness theory-
dc.subjectGroup writing-
dc.subjectGroup support systems-
dc.subjectGroup awareness-
dc.subjectDistributed work-
dc.titleUsing Internet-Based, Distributed Collaborative Writing Tools to Improve Coordination and Group Awareness in Writing Teams-
dc.typeArticle-
dc.description.natureLink_to_subscribed_fulltext-
dc.identifier.doi10.1109/TPC.2003.819640-
dc.identifier.scopuseid_2-s2.0-0346055341-
dc.identifier.volume46-
dc.identifier.issue4-
dc.identifier.spage277-
dc.identifier.epage297-

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