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Conference Paper: Understanding patients' compliance behavior in a mobile healthcare system: The role of trust and planned behavior

TitleUnderstanding patients' compliance behavior in a mobile healthcare system: The role of trust and planned behavior
Authors
KeywordsMobile healthcare system
Patient planned behavior
Patient compliance
Patient-doctor communication
Trust
Healthcare
Issue Date2014
Citation
35th International Conference on Information Systems "Building a Better World Through Information Systems", ICIS 2014, 2014 How to Cite?
AbstractThe ultimate goal of any prescribed medical therapy is to achieve desired outcomes for patients. However, patient non-compliance has long been a major problem detrimental to patients' health and thus is a concern of all healthcare providers. Patient trust in doctors and patient-doctor communication have been identified as critical factors influencing patient compliance. Nevertheless, little is known about the role of mobile technologies in patient compliance. The purpose of this paper is to predict and empirically demonstrate how mobile healthcare applications juxtaposed to patient trust can increase patients' compliance. We conducted a field survey with 125 patients in the United States. PLS techniques were employed to analyze our dataset. The results reveal that patient-doctor communication and the use of mobile system significantly impact patients' trust, which has a prominent effect on patient compliance attitude. We also find that behavioral intention, response efficacy, and self-efficacy positively influence patients' actual compliance behavior.
Persistent Identifierhttp://hdl.handle.net/10722/233744

 

DC FieldValueLanguage
dc.contributor.authorLowry, Paul Benjamin-
dc.contributor.authorZhang, Dongsong-
dc.contributor.authorWu, Dezhi-
dc.date.accessioned2016-09-27T07:21:32Z-
dc.date.available2016-09-27T07:21:32Z-
dc.date.issued2014-
dc.identifier.citation35th International Conference on Information Systems "Building a Better World Through Information Systems", ICIS 2014, 2014-
dc.identifier.urihttp://hdl.handle.net/10722/233744-
dc.description.abstractThe ultimate goal of any prescribed medical therapy is to achieve desired outcomes for patients. However, patient non-compliance has long been a major problem detrimental to patients' health and thus is a concern of all healthcare providers. Patient trust in doctors and patient-doctor communication have been identified as critical factors influencing patient compliance. Nevertheless, little is known about the role of mobile technologies in patient compliance. The purpose of this paper is to predict and empirically demonstrate how mobile healthcare applications juxtaposed to patient trust can increase patients' compliance. We conducted a field survey with 125 patients in the United States. PLS techniques were employed to analyze our dataset. The results reveal that patient-doctor communication and the use of mobile system significantly impact patients' trust, which has a prominent effect on patient compliance attitude. We also find that behavioral intention, response efficacy, and self-efficacy positively influence patients' actual compliance behavior.-
dc.languageeng-
dc.relation.ispartof35th International Conference on Information Systems "Building a Better World Through Information Systems", ICIS 2014-
dc.subjectMobile healthcare system-
dc.subjectPatient planned behavior-
dc.subjectPatient compliance-
dc.subjectPatient-doctor communication-
dc.subjectTrust-
dc.subjectHealthcare-
dc.titleUnderstanding patients' compliance behavior in a mobile healthcare system: The role of trust and planned behavior-
dc.typeConference_Paper-
dc.description.natureLink_to_subscribed_fulltext-
dc.identifier.scopuseid_2-s2.0-84923406362-
dc.identifier.spagenull-
dc.identifier.epagenull-

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