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Article: Applications of Social Media in Academic Library Services: A Case of the Hong Kong Polytechnic University Library

TitleApplications of Social Media in Academic Library Services: A Case of the Hong Kong Polytechnic University Library
Authors
Issue Date2016
PublisherIGI Global. The Journal's web site is located at http://www.igi-global.com/journals/details.asp?id=34268
Citation
International Journal of Systems and Service-Oriented Engineering, 2016, v. 6, p. 53-65 How to Cite?
AbstractIn recent years, social media have had a vast number of users and attracted academic libraries to use this new media to connect with their user communities. It allows librarians to communicate and share information with, and even provide services to users. This study examines the Pao Yue-kong Library at the Hong Kong Polytechnic University (PolyUL) that has been using social media to promote their information resources and services. However, throughout websites observations and tracking records on Facebook, Twitter, and YouTube of the PolyUL, it was found users are not as numerous as other commercial organizations. Some recommendations were suggested to the PolyUL for enhancing communication with its users.
Persistent Identifierhttp://hdl.handle.net/10722/231398
ISSN

 

DC FieldValueLanguage
dc.contributor.authorKONG, WSE-
dc.contributor.authorChiu, KWD-
dc.contributor.authorHo, KKW-
dc.date.accessioned2016-09-20T05:22:51Z-
dc.date.available2016-09-20T05:22:51Z-
dc.date.issued2016-
dc.identifier.citationInternational Journal of Systems and Service-Oriented Engineering, 2016, v. 6, p. 53-65-
dc.identifier.issn1947-3052-
dc.identifier.urihttp://hdl.handle.net/10722/231398-
dc.description.abstractIn recent years, social media have had a vast number of users and attracted academic libraries to use this new media to connect with their user communities. It allows librarians to communicate and share information with, and even provide services to users. This study examines the Pao Yue-kong Library at the Hong Kong Polytechnic University (PolyUL) that has been using social media to promote their information resources and services. However, throughout websites observations and tracking records on Facebook, Twitter, and YouTube of the PolyUL, it was found users are not as numerous as other commercial organizations. Some recommendations were suggested to the PolyUL for enhancing communication with its users.-
dc.languageeng-
dc.publisherIGI Global. The Journal's web site is located at http://www.igi-global.com/journals/details.asp?id=34268-
dc.relation.ispartofInternational Journal of Systems and Service-Oriented Engineering-
dc.titleApplications of Social Media in Academic Library Services: A Case of the Hong Kong Polytechnic University Library-
dc.typeArticle-
dc.identifier.emailChiu, KWD: dchiu88@hku.hk-
dc.identifier.doi10.4018/IJSSOE.2016040103-
dc.identifier.hkuros266881-
dc.identifier.volume6-
dc.identifier.spage53-
dc.identifier.epage65-
dc.publisher.placeUnited States-

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