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Article: Explaining Variation in Perceptions of Red Tape: A Professionalism-Marketization Model

TitleExplaining Variation in Perceptions of Red Tape: A Professionalism-Marketization Model
Authors
Issue Date2010
PublisherWiley-Blackwell Publishing Ltd. The Journal's web site is located at http://www.wiley.com/bw/journal.asp?ref=0033-3298
Citation
Public Administration, 2010, v. 88 n. 2, p. 418-438 How to Cite?
AbstractIn the public administration literature, ways in which perceptions of red tape vary between different parts of the public sector remains relatively unexplored. In this article we define organizational red tape as a subject-dependent concept; that is, we expect to see variations in the level and type of red tape between different internal stakeholder groups. We then explain variations with two organizational-based variables, professionalization and marketization. The empirical analysis is undertaken on nearly 800 English local government services. The framework correctly predicts that officials in highly professionalized and marketized services perceive higher levels of red tape, while those in less professionalized and marketized services report lower levels. We then summarize our findings and comment on their theoretical and practical significance.
Persistent Identifierhttp://hdl.handle.net/10722/208088
ISSN
2015 Impact Factor: 1.922
2015 SCImago Journal Rankings: 1.460

 

DC FieldValueLanguage
dc.contributor.authorBrewer, GA-
dc.contributor.authorWalker, RM-
dc.date.accessioned2015-02-10T08:00:26Z-
dc.date.available2015-02-10T08:00:26Z-
dc.date.issued2010-
dc.identifier.citationPublic Administration, 2010, v. 88 n. 2, p. 418-438-
dc.identifier.issn0033-3298-
dc.identifier.urihttp://hdl.handle.net/10722/208088-
dc.description.abstractIn the public administration literature, ways in which perceptions of red tape vary between different parts of the public sector remains relatively unexplored. In this article we define organizational red tape as a subject-dependent concept; that is, we expect to see variations in the level and type of red tape between different internal stakeholder groups. We then explain variations with two organizational-based variables, professionalization and marketization. The empirical analysis is undertaken on nearly 800 English local government services. The framework correctly predicts that officials in highly professionalized and marketized services perceive higher levels of red tape, while those in less professionalized and marketized services report lower levels. We then summarize our findings and comment on their theoretical and practical significance.-
dc.languageeng-
dc.publisherWiley-Blackwell Publishing Ltd. The Journal's web site is located at http://www.wiley.com/bw/journal.asp?ref=0033-3298-
dc.relation.ispartofPublic Administration-
dc.titleExplaining Variation in Perceptions of Red Tape: A Professionalism-Marketization Modelen_US
dc.typeArticleen_US
dc.identifier.emailWalker, RM: rwalker@hkucc.hku.hk-
dc.identifier.doi10.1111/j.1467-9299.2010.01827.x-
dc.identifier.hkuros171448-
dc.identifier.volume88-
dc.identifier.issue2-
dc.identifier.spage418-
dc.identifier.epage438-
dc.publisher.placeUnited Kingdom-

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