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Article: Towards a social network model for understanding information and communication technology use for general practitioners in rural Australia

TitleTowards a social network model for understanding information and communication technology use for general practitioners in rural Australia
Authors
Issue Date2010
Citation
Computers in Human Behavior, 2010, v. 26 n. 4, p. 562-571 How to Cite?
AbstractIn this study, we develop a theoretical model based on social network theories and the social influence model to understand how knowledge professionals utilise technology for work and communication. We investigate the association between ego-centric network properties (structure, position and tie) and information and communication technology (ICT) use of individuals in knowledge-intensive and geographically dispersed settings. Analysis from data collected using a reliable and validated questionnaire show that task-level ICT use is significantly associated with degree centrality and functional tie diversity; and communication-level ICT use is negatively associated with efficiency. The implications of these associations for knowledge-intensive work mean that it is important to consider the professional social network characteristics of potential users of the technology for designing ICT-enabled organizations. The greater the number and diversity of peers individuals interact with translates into more opportunities to use ICT for context-specific tasks. Results from this study also show that individuals who tend to isolate themselves from peers tend to be slow adopters or low users of ICT. Thus, an understanding of how network structure inter-relates with technology and its adopters proves beneficial in reaping benefits required at the organizational (macro) and individual (micro) levels. © 2009 Elsevier Ltd. All rights reserved.
Persistent Identifierhttp://hdl.handle.net/10722/194281
ISSN
2015 Impact Factor: 2.88
2015 SCImago Journal Rankings: 1.646
ISI Accession Number ID

 

DC FieldValueLanguage
dc.contributor.authorChung, KSK-
dc.contributor.authorHossain, L-
dc.date.accessioned2014-01-30T03:32:24Z-
dc.date.available2014-01-30T03:32:24Z-
dc.date.issued2010-
dc.identifier.citationComputers in Human Behavior, 2010, v. 26 n. 4, p. 562-571-
dc.identifier.issn0747-5632-
dc.identifier.urihttp://hdl.handle.net/10722/194281-
dc.description.abstractIn this study, we develop a theoretical model based on social network theories and the social influence model to understand how knowledge professionals utilise technology for work and communication. We investigate the association between ego-centric network properties (structure, position and tie) and information and communication technology (ICT) use of individuals in knowledge-intensive and geographically dispersed settings. Analysis from data collected using a reliable and validated questionnaire show that task-level ICT use is significantly associated with degree centrality and functional tie diversity; and communication-level ICT use is negatively associated with efficiency. The implications of these associations for knowledge-intensive work mean that it is important to consider the professional social network characteristics of potential users of the technology for designing ICT-enabled organizations. The greater the number and diversity of peers individuals interact with translates into more opportunities to use ICT for context-specific tasks. Results from this study also show that individuals who tend to isolate themselves from peers tend to be slow adopters or low users of ICT. Thus, an understanding of how network structure inter-relates with technology and its adopters proves beneficial in reaping benefits required at the organizational (macro) and individual (micro) levels. © 2009 Elsevier Ltd. All rights reserved.-
dc.languageeng-
dc.relation.ispartofComputers in Human Behavior-
dc.titleTowards a social network model for understanding information and communication technology use for general practitioners in rural Australia-
dc.typeArticle-
dc.description.naturelink_to_subscribed_fulltext-
dc.identifier.doi10.1016/j.chb.2009.12.008-
dc.identifier.scopuseid_2-s2.0-77955228637-
dc.identifier.volume26-
dc.identifier.issue4-
dc.identifier.spage562-
dc.identifier.epage571-
dc.identifier.isiWOS:000278348500010-

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