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postgraduate thesis: A critical review of sanitary provisions in medium to large shopping malls

TitleA critical review of sanitary provisions in medium to large shopping malls
Authors
Issue Date2012
PublisherThe University of Hong Kong (Pokfulam, Hong Kong)
Citation
Lam, C. I. [林子德]. (2012). A critical review of sanitary provisions in medium to large shopping malls. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b4834192
AbstractThis research explores the current situation of the Sanitary Provision in medium to large shopping malls. It outlines the develop process on the Sanitary Provision Ratio in Hong Kong, the History, Development and the Current Situation. This research also studies how the relationships between sanitary provisions and the operation / performance of shopping malls. The research involves a review of relationship between the revenue or the customer satisfying rate and the sanitary provision. The researcher tries to make suggestions for sanitary provision in future shopping mall and compare the benefit with the falter reasons. The benefit is quantified to the revenue & customer service in particular shopping mall while comparing to the expense on offering a better sanitary provision facility. After the comparison, suggestions would be drawn on the form of sanitary provision in the future shopping mall in order to achieve a balance between Cost (extra installation on the sanitary provision) and Benefit (Good impression from the customer and Shopping Mall Revenue).
DegreeMaster of Housing Management
SubjectRestrooms - China - Hong Kong.
Shopping malls - China - Hong Kong.
Dept/ProgramHousing Management

 

DC FieldValueLanguage
dc.contributor.authorLam, Chi-tak, Ian.-
dc.contributor.author林子德.-
dc.date.issued2012-
dc.identifier.citationLam, C. I. [林子德]. (2012). A critical review of sanitary provisions in medium to large shopping malls. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b4834192-
dc.description.abstractThis research explores the current situation of the Sanitary Provision in medium to large shopping malls. It outlines the develop process on the Sanitary Provision Ratio in Hong Kong, the History, Development and the Current Situation. This research also studies how the relationships between sanitary provisions and the operation / performance of shopping malls. The research involves a review of relationship between the revenue or the customer satisfying rate and the sanitary provision. The researcher tries to make suggestions for sanitary provision in future shopping mall and compare the benefit with the falter reasons. The benefit is quantified to the revenue & customer service in particular shopping mall while comparing to the expense on offering a better sanitary provision facility. After the comparison, suggestions would be drawn on the form of sanitary provision in the future shopping mall in order to achieve a balance between Cost (extra installation on the sanitary provision) and Benefit (Good impression from the customer and Shopping Mall Revenue).-
dc.languageeng-
dc.publisherThe University of Hong Kong (Pokfulam, Hong Kong)-
dc.relation.ispartofHKU Theses Online (HKUTO)-
dc.rightsThe author retains all proprietary rights, (such as patent rights) and the right to use in future works.-
dc.rightsCreative Commons: Attribution 3.0 Hong Kong License-
dc.source.urihttp://hub.hku.hk/bib/B48341927-
dc.subject.lcshRestrooms - China - Hong Kong.-
dc.subject.lcshShopping malls - China - Hong Kong.-
dc.titleA critical review of sanitary provisions in medium to large shopping malls-
dc.typePG_Thesis-
dc.identifier.hkulb4834192-
dc.description.thesisnameMaster of Housing Management-
dc.description.thesislevelMaster-
dc.description.thesisdisciplineHousing Management-
dc.description.naturepublished_or_final_version-
dc.identifier.doi10.5353/th_b4834192-
dc.date.hkucongregation2012-

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