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postgraduate thesis: Waiting for intelligent vertical transport systems: a comparison of the International Commerce Centre and AIATower

TitleWaiting for intelligent vertical transport systems: a comparison of the International Commerce Centre and AIATower
Authors
Issue Date2012
PublisherThe University of Hong Kong (Pokfulam, Hong Kong)
Citation
Cheung, K. J. [張家偉]. (2012). Waiting for intelligent vertical transport systems : a comparison of the International Commerce Centre and AIA Tower. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b4834128
AbstractIn a study of total 190 nos. of users of the Vertical Transportation System towards the Management Measures, Perceived Waiting Time and Customer Satisfaction. The users have positive respond towards the management measures, and further to the Perceived Waiting Time. But unlike previous study “waiting time” the result shows the negative relation between the Perceived Waiting Time and Customer Satisfaction in the case of ICC is limited. Instead, it is the Management Measures itself generated a significant result towards the Customer Satisfaction.
DegreeMaster of Housing Management
SubjectElevators - China - Hong Kong.
Escalators - China - Hong Kong.
Skyscrapers - China - Hong Kong.
Dept/ProgramHousing Management

 

DC FieldValueLanguage
dc.contributor.authorCheung, Kar-wai, Joseph.-
dc.contributor.author張家偉.-
dc.date.issued2012-
dc.identifier.citationCheung, K. J. [張家偉]. (2012). Waiting for intelligent vertical transport systems : a comparison of the International Commerce Centre and AIA Tower. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b4834128-
dc.description.abstractIn a study of total 190 nos. of users of the Vertical Transportation System towards the Management Measures, Perceived Waiting Time and Customer Satisfaction. The users have positive respond towards the management measures, and further to the Perceived Waiting Time. But unlike previous study “waiting time” the result shows the negative relation between the Perceived Waiting Time and Customer Satisfaction in the case of ICC is limited. Instead, it is the Management Measures itself generated a significant result towards the Customer Satisfaction.-
dc.languageeng-
dc.publisherThe University of Hong Kong (Pokfulam, Hong Kong)-
dc.relation.ispartofHKU Theses Online (HKUTO)-
dc.rightsThe author retains all proprietary rights, (such as patent rights) and the right to use in future works.-
dc.rightsCreative Commons: Attribution 3.0 Hong Kong License-
dc.source.urihttp://hub.hku.hk/bib/B48341289-
dc.subject.lcshElevators - China - Hong Kong.-
dc.subject.lcshEscalators - China - Hong Kong.-
dc.subject.lcshSkyscrapers - China - Hong Kong.-
dc.titleWaiting for intelligent vertical transport systems: a comparison of the International Commerce Centre and AIATower-
dc.typePG_Thesis-
dc.identifier.hkulb4834128-
dc.description.thesisnameMaster of Housing Management-
dc.description.thesislevelMaster-
dc.description.thesisdisciplineHousing Management-
dc.description.naturepublished_or_final_version-
dc.identifier.doi10.5353/th_b4834128-
dc.date.hkucongregation2012-

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