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postgraduate thesis: Public satisfaction and community participation in urban renewal in Hong Kong

TitlePublic satisfaction and community participation in urban renewal in Hong Kong
Authors
Advisors
Advisor(s):Ho, DCWLai, LWC
Issue Date2010
PublisherThe University of Hong Kong (Pokfulam, Hong Kong)
Citation
Tam, E. [譚依文]. (2010). Public satisfaction and community participation in urban renewal in Hong Kong. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b4730864
AbstractThe premise of this thesis is the relationship between community participation and public satisfaction in urban renewal projects. Public satisfaction is different from those evaluation indicators used in most previous studies. Public satisfaction level evaluates performance of renewal projects based on public’s perspectives instead of a set of standards. Performances of renewal projects in satisfying the public personally, in environmental and social aspects were appraised. Both quantity and quality of community participation of the renewal projects and other factors believed to have effects on people’s perception were studied. Quantity of community participation was measured as community participation level based on the variety of community participation activities organized in the renewal projects, while quality of community participation was assessed by the satisfaction level on community participation perceived by the public using questionnaire survey. Also, public satisfaction levels of renewal projects in different aspects were collected by questionnaire survey. The relationship between community participation and public satisfaction was examined by linear regression analysis. Data was collected from 181 respondents responding to 5 sample projects regarding their satisfaction level towards the renewal projects in different aspects. Quality of community participation and public satisfaction level of urban renewal projects are positively related in different aspects while negative effect of quantity of community participation on the public satisfaction level was found. It is anticipated that if the public are satisfied with the community participation activities organized in a renewal project, they will also be satisfied with the project itself. However, results unexpectedly showed that public satisfaction level would increase as less community participation activities were organized in the renewal projects. This thesis gives insights into the optimum practice of community involvement in renewal projects and that of urban renewal to satisfy the public’s needs. The results are suggestive to the ideas that private developments can better formulate the needs of the public and the public concern more about the quality of community participation than the variety or number of it.
DegreeMaster of Philosophy
SubjectUrban renewal - China - Hong Kong - Public opinion.
Urban renewal - China - Hong Kong - Citizen participation.
Dept/ProgramReal Estate and Construction

 

DC FieldValueLanguage
dc.contributor.advisorHo, DCW-
dc.contributor.advisorLai, LWC-
dc.contributor.authorTam, E-man.-
dc.contributor.author譚依文.-
dc.date.issued2010-
dc.identifier.citationTam, E. [譚依文]. (2010). Public satisfaction and community participation in urban renewal in Hong Kong. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b4730864-
dc.description.abstractThe premise of this thesis is the relationship between community participation and public satisfaction in urban renewal projects. Public satisfaction is different from those evaluation indicators used in most previous studies. Public satisfaction level evaluates performance of renewal projects based on public’s perspectives instead of a set of standards. Performances of renewal projects in satisfying the public personally, in environmental and social aspects were appraised. Both quantity and quality of community participation of the renewal projects and other factors believed to have effects on people’s perception were studied. Quantity of community participation was measured as community participation level based on the variety of community participation activities organized in the renewal projects, while quality of community participation was assessed by the satisfaction level on community participation perceived by the public using questionnaire survey. Also, public satisfaction levels of renewal projects in different aspects were collected by questionnaire survey. The relationship between community participation and public satisfaction was examined by linear regression analysis. Data was collected from 181 respondents responding to 5 sample projects regarding their satisfaction level towards the renewal projects in different aspects. Quality of community participation and public satisfaction level of urban renewal projects are positively related in different aspects while negative effect of quantity of community participation on the public satisfaction level was found. It is anticipated that if the public are satisfied with the community participation activities organized in a renewal project, they will also be satisfied with the project itself. However, results unexpectedly showed that public satisfaction level would increase as less community participation activities were organized in the renewal projects. This thesis gives insights into the optimum practice of community involvement in renewal projects and that of urban renewal to satisfy the public’s needs. The results are suggestive to the ideas that private developments can better formulate the needs of the public and the public concern more about the quality of community participation than the variety or number of it.-
dc.languageeng-
dc.publisherThe University of Hong Kong (Pokfulam, Hong Kong)-
dc.relation.ispartofHKU Theses Online (HKUTO)-
dc.rightsThe author retains all proprietary rights, (such as patent rights) and the right to use in future works.-
dc.rightsCreative Commons: Attribution 3.0 Hong Kong License-
dc.source.urihttp://hub.hku.hk/bib/B47308643-
dc.subject.lcshUrban renewal - China - Hong Kong - Public opinion.-
dc.subject.lcshUrban renewal - China - Hong Kong - Citizen participation.-
dc.titlePublic satisfaction and community participation in urban renewal in Hong Kong-
dc.typePG_Thesis-
dc.identifier.hkulb4730864-
dc.description.thesisnameMaster of Philosophy-
dc.description.thesislevelMaster-
dc.description.thesisdisciplineReal Estate and Construction-
dc.description.naturepublished_or_final_version-
dc.identifier.doi10.5353/th_b4730864-
dc.date.hkucongregation2010-

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