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Article: Stakeholder conceptions of quality in single company management education

TitleStakeholder conceptions of quality in single company management education
Authors
KeywordsManagement education
Quality
Stakeholders
Issue Date1999
PublisherEmerald Group Publishing Limited. The Journal's web site is located at http://www.emeraldinsight.com/info/journals/qae/qae.jsp
Citation
Quality Assurance in Education, 1999, v. 7 n. 2, p. 77 - 84 How to Cite?
AbstractAcknowledging the claims of stakeholders is part of the new lexicon of higher education management. Institutions, through mission statements, now explicitly recognise their obligation to meet the needs of a range of stakeholders such as students, employers, professional associations, the government, the academic community, and wider society. However, while it is easy to list stakeholders, and promise to safeguard their various interests at the institutional level, significant conflicts can arise in managing their competing claims. Previously, stakeholder mapping has focused attention at the institutional level although the practical responsibility for managing these relationships often occurs at the micro or programme level. Drawing on interviews with programme leaders and lecturers involved in single company management education programmes, this paper explores lecturer understandings of stakeholder interests and relates these findings to different conceptions of quality. It is argued that such programmes face particular challenges in managing multiple, and often conflicting, stakeholder interests and expectations.
Persistent Identifierhttp://hdl.handle.net/10722/169900
ISSN
2015 SCImago Journal Rankings: 0.726

 

DC FieldValueLanguage
dc.contributor.authorMacfarlane, BJen_US
dc.contributor.authorLomas, Len_US
dc.date.accessioned2012-10-26T00:48:35Z-
dc.date.available2012-10-26T00:48:35Z-
dc.date.issued1999en_US
dc.identifier.citationQuality Assurance in Education, 1999, v. 7 n. 2, p. 77 - 84en_US
dc.identifier.issn0968-4883en_US
dc.identifier.urihttp://hdl.handle.net/10722/169900-
dc.description.abstractAcknowledging the claims of stakeholders is part of the new lexicon of higher education management. Institutions, through mission statements, now explicitly recognise their obligation to meet the needs of a range of stakeholders such as students, employers, professional associations, the government, the academic community, and wider society. However, while it is easy to list stakeholders, and promise to safeguard their various interests at the institutional level, significant conflicts can arise in managing their competing claims. Previously, stakeholder mapping has focused attention at the institutional level although the practical responsibility for managing these relationships often occurs at the micro or programme level. Drawing on interviews with programme leaders and lecturers involved in single company management education programmes, this paper explores lecturer understandings of stakeholder interests and relates these findings to different conceptions of quality. It is argued that such programmes face particular challenges in managing multiple, and often conflicting, stakeholder interests and expectations.-
dc.languageengen_US
dc.publisherEmerald Group Publishing Limited. The Journal's web site is located at http://www.emeraldinsight.com/info/journals/qae/qae.jspen_US
dc.relation.ispartofQuality Assurance in Educationen_US
dc.subjectManagement educationen_US
dc.subjectQualityen_US
dc.subjectStakeholdersen_US
dc.titleStakeholder conceptions of quality in single company management educationen_US
dc.typeArticleen_US
dc.identifier.emailMacfarlane, BJ: bmac@hku.hken_US
dc.identifier.authorityMacfarlane, BJ=rp01422en_US
dc.description.naturelink_to_subscribed_fulltexten_US
dc.identifier.doi10.1108/09684889910269560en_US
dc.identifier.volume7en_US
dc.identifier.issue2en_US
dc.identifier.spage77en_US
dc.identifier.epage84en_US
dc.publisher.placeUnited Kingdomen_US

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