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Article: Patient-centred measures in dental practice: 3. Patient satisfaction.

TitlePatient-centred measures in dental practice: 3. Patient satisfaction.
Authors
Issue Date2007
PublisherGeorge Warman Publications Ltd. The Journal's web site is located at http://www.dental-update.co.uk/
Citation
Dental Update, 2007, v. 34 n. 2, p. 87-88, 90 How to Cite?
AbstractThis, the final paper in this three-part series, looks at how patients evaluate the dental care they receive and how this translates into either satisfaction, dissatisfaction or something in between. It explains how it might be possible to manage patient expectations so that patients are more likely to be satisfied with all aspects of the care provided and describes a framework for dentists and staff to use when trying to enhance patient experience in everyday dental practice. Clinical Relevance: By better understanding the concept of 'patient satisfaction' dentists can develop strategies that take into account the way patients evaluate the quality of their own dental care.
Persistent Identifierhttp://hdl.handle.net/10722/154457
ISSN
2015 SCImago Journal Rankings: 0.202

 

DC FieldValueLanguage
dc.contributor.authorNewsome, PRen_US
dc.contributor.authorMcgrath, Cen_US
dc.date.accessioned2012-08-08T08:25:25Z-
dc.date.available2012-08-08T08:25:25Z-
dc.date.issued2007en_US
dc.identifier.citationDental Update, 2007, v. 34 n. 2, p. 87-88, 90en_US
dc.identifier.issn0305-5000en_US
dc.identifier.urihttp://hdl.handle.net/10722/154457-
dc.description.abstractThis, the final paper in this three-part series, looks at how patients evaluate the dental care they receive and how this translates into either satisfaction, dissatisfaction or something in between. It explains how it might be possible to manage patient expectations so that patients are more likely to be satisfied with all aspects of the care provided and describes a framework for dentists and staff to use when trying to enhance patient experience in everyday dental practice. Clinical Relevance: By better understanding the concept of 'patient satisfaction' dentists can develop strategies that take into account the way patients evaluate the quality of their own dental care.en_US
dc.languageengen_US
dc.publisherGeorge Warman Publications Ltd. The Journal's web site is located at http://www.dental-update.co.uk/en_US
dc.relation.ispartofDental updateen_US
dc.subject.meshDental Care - Psychologyen_US
dc.subject.meshDentist-Patient Relationsen_US
dc.subject.meshHumansen_US
dc.subject.meshPatient Satisfactionen_US
dc.titlePatient-centred measures in dental practice: 3. Patient satisfaction.en_US
dc.typeArticleen_US
dc.identifier.emailNewsome, PR:newsome@hkucc.hku.hken_US
dc.identifier.emailMcGrath, C:mcgrathc@hkucc.hku.hken_US
dc.identifier.authorityNewsome, PR=rp00017en_US
dc.identifier.authorityMcGrath, C=rp00037en_US
dc.description.naturelink_to_subscribed_fulltexten_US
dc.identifier.pmid17432772-
dc.identifier.scopuseid_2-s2.0-34247887711en_US
dc.identifier.hkuros133693-
dc.identifier.volume34en_US
dc.identifier.issue2en_US
dc.identifier.spage87en_US
dc.identifier.epage88, 90en_US
dc.publisher.placeUnited Kingdomen_US
dc.identifier.scopusauthoridNewsome, PR=35830103400en_US
dc.identifier.scopusauthoridMcGrath, C=7102335507en_US

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