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Article: A review of patient satisfaction: 2. Dental patient satisfaction: an appraisal of recent literature

TitleA review of patient satisfaction: 2. Dental patient satisfaction: an appraisal of recent literature
Authors
Issue Date1999
PublisherNature Publishing Group. The Journal's web site is located at http://www.bdj.co.uk
Citation
British Dental Journal, 1999, v. 186 n. 4, p. 166-170 How to Cite?
AbstractThis paper examines the way patient satisfaction is perceived in the dental literature. The majority of studies carried out since the early 1980s concentrate on patient perceptions of various service quality attributes and the role that sociodemographic variables play in determining satisfaction. Recent work concerning attribution theory suggests that two concepts, duty and culpability, may be central to explaining this process. © British Dental Journal 1999.
Persistent Identifierhttp://hdl.handle.net/10722/154082
ISSN
2015 Impact Factor: 0.997
2015 SCImago Journal Rankings: 0.461
ISI Accession Number ID
References

 

DC FieldValueLanguage
dc.contributor.authorNewsome, PRHen_US
dc.contributor.authorWright, GHen_US
dc.date.accessioned2012-08-08T08:23:10Z-
dc.date.available2012-08-08T08:23:10Z-
dc.date.issued1999en_US
dc.identifier.citationBritish Dental Journal, 1999, v. 186 n. 4, p. 166-170en_US
dc.identifier.issn0007-0610en_US
dc.identifier.urihttp://hdl.handle.net/10722/154082-
dc.description.abstractThis paper examines the way patient satisfaction is perceived in the dental literature. The majority of studies carried out since the early 1980s concentrate on patient perceptions of various service quality attributes and the role that sociodemographic variables play in determining satisfaction. Recent work concerning attribution theory suggests that two concepts, duty and culpability, may be central to explaining this process. © British Dental Journal 1999.en_US
dc.languageengen_US
dc.publisherNature Publishing Group. The Journal's web site is located at http://www.bdj.co.uken_US
dc.relation.ispartofBritish Dental Journalen_US
dc.subject.meshAttitude To Healthen_US
dc.subject.meshClinical Competenceen_US
dc.subject.meshDemographyen_US
dc.subject.meshDental Care - Economics - Organization & Administration - Standardsen_US
dc.subject.meshDentist-Patient Relationsen_US
dc.subject.meshHumansen_US
dc.subject.meshPatient Satisfactionen_US
dc.subject.meshQuality Of Health Careen_US
dc.subject.meshSocioeconomic Factorsen_US
dc.titleA review of patient satisfaction: 2. Dental patient satisfaction: an appraisal of recent literatureen_US
dc.typeArticleen_US
dc.identifier.emailNewsome, PRH:newsome@hkucc.hku.hken_US
dc.identifier.authorityNewsome, PRH=rp00017en_US
dc.description.naturelink_to_subscribed_fulltexten_US
dc.identifier.pmid10205952-
dc.identifier.scopuseid_2-s2.0-0033608298en_US
dc.identifier.hkuros46103-
dc.relation.referenceshttp://www.scopus.com/mlt/select.url?eid=2-s2.0-0033608298&selection=ref&src=s&origin=recordpageen_US
dc.identifier.volume186en_US
dc.identifier.issue4en_US
dc.identifier.spage166en_US
dc.identifier.epage170en_US
dc.identifier.isiWOS:000079899700008-
dc.publisher.placeUnited Kingdomen_US
dc.identifier.scopusauthoridNewsome, PRH=35830103400en_US
dc.identifier.scopusauthoridWright, GH=7402847854en_US

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