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Article: Delineating the performance standards of engineering consultants at design stage

TitleDelineating the performance standards of engineering consultants at design stage
Authors
KeywordsConsultant Performance
Fuzzy Membership Functions
Performance Evaluation
Issue Date2010
PublisherRoutledge. The Journal's web site is located at http://www.tandf.co.uk/journals/titles/01446193.asp
Citation
Construction Management and Economics, 2010, v. 28 n. 1, p. 3-11 How to Cite?
AbstractMany clients nowadays scrutinize consultants' performance carefully before determining which company should be awarded a consultancy assignment. Despite that, evaluating the performance of an engineering consultant is seldom conducted in a systematic manner, as every assessor has his/her own value judgment to distinguish what is a 'good' or 'bad' performance. In order to reduce the divergence between different assessors when the evaluation is carried out, it would be desirable to define the standards of each indicator used for describing the performance of an engineering consultant in an objective manner. In this research, a survey is conducted to unveil the standards for various performance levels which correspond to a list of indicators used for gauging engineering consultants' performance at the design stage. A modified horizontal approach is employed to analyse the data, and the results indicate that engineering consultants should fulfil greater than 90% in most of the aspects relevant to the design stage to qualify for an 'excellent' performance rating. By referring to the expected performance standards, clients can identify which quantitative indicators at the design stage should deserve much greater attention so as to minimize the chance of commissioning an incapable engineering consultant. © 2010 Taylor & Francis.
Persistent Identifierhttp://hdl.handle.net/10722/150522
ISSN
2015 SCImago Journal Rankings: 0.967
References

 

DC FieldValueLanguage
dc.contributor.authorChow, LKen_US
dc.contributor.authorNg, TSTen_US
dc.date.accessioned2012-06-26T06:05:24Z-
dc.date.available2012-06-26T06:05:24Z-
dc.date.issued2010en_US
dc.identifier.citationConstruction Management and Economics, 2010, v. 28 n. 1, p. 3-11en_US
dc.identifier.issn0144-6193en_US
dc.identifier.urihttp://hdl.handle.net/10722/150522-
dc.description.abstractMany clients nowadays scrutinize consultants' performance carefully before determining which company should be awarded a consultancy assignment. Despite that, evaluating the performance of an engineering consultant is seldom conducted in a systematic manner, as every assessor has his/her own value judgment to distinguish what is a 'good' or 'bad' performance. In order to reduce the divergence between different assessors when the evaluation is carried out, it would be desirable to define the standards of each indicator used for describing the performance of an engineering consultant in an objective manner. In this research, a survey is conducted to unveil the standards for various performance levels which correspond to a list of indicators used for gauging engineering consultants' performance at the design stage. A modified horizontal approach is employed to analyse the data, and the results indicate that engineering consultants should fulfil greater than 90% in most of the aspects relevant to the design stage to qualify for an 'excellent' performance rating. By referring to the expected performance standards, clients can identify which quantitative indicators at the design stage should deserve much greater attention so as to minimize the chance of commissioning an incapable engineering consultant. © 2010 Taylor & Francis.en_US
dc.languageengen_US
dc.publisherRoutledge. The Journal's web site is located at http://www.tandf.co.uk/journals/titles/01446193.aspen_US
dc.relation.ispartofConstruction Management and Economicsen_US
dc.subjectConsultant Performanceen_US
dc.subjectFuzzy Membership Functionsen_US
dc.subjectPerformance Evaluationen_US
dc.titleDelineating the performance standards of engineering consultants at design stageen_US
dc.typeArticleen_US
dc.identifier.emailNg, TST: tstng@hkucc.hku.hken_US
dc.identifier.authorityNg, ST=rp00158en_US
dc.description.naturelink_to_subscribed_fulltexten_US
dc.identifier.doi10.1080/01446190903450053en_US
dc.identifier.scopuseid_2-s2.0-77950934553en_US
dc.identifier.hkuros175381-
dc.relation.referenceshttp://www.scopus.com/mlt/select.url?eid=2-s2.0-77950934553&selection=ref&src=s&origin=recordpageen_US
dc.identifier.volume28en_US
dc.identifier.issue1en_US
dc.identifier.spage3en_US
dc.identifier.epage11en_US
dc.publisher.placeUnited Kingdomen_US
dc.identifier.scopusauthoridChow, LK=8303089900en_US
dc.identifier.scopusauthoridNg, ST=7403358853en_US

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