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Article: Framework for evaluating the performance of engineering consultants

TitleFramework for evaluating the performance of engineering consultants
Authors
KeywordsConsultants
Engineering Services
Evaluation Rating
Performance Evaluation
Issue Date2004
PublisherAmerican Society of Civil Engineers. The Journal's web site is located at http://scitation.aip.org/dbt/dbt.jsp?KEY=JPEPE3
Citation
Journal of Professional Issues in Engineering Education and Practice, 2004, v. 130 n. 4, p. 280-288 How to Cite?
AbstractThe evaluation of consultant's performance is crucial to the success of a consulting assignment especially when today's construction projects are becoming more sophisticated, large-scale, and risky. However, since individual clients have developed their own consultant's performance evaluation (CPE) procedures, the sharing of performance information, though desirable, may not be too meaningful as the results of evaluation could be inconsistent. There is a need to examine whether a unified framework can be derived for CPE. The aim of this paper is to improve the transparency and rigorousness of CPE through the establishment of an evaluating framework for gauging the performance of engineering consultants. In this paper, a comprehensive set of evaluation criteria is identified, and the significance of these criteria is discussed through an empirical survey. Then, a multicriteria model for evaluating the performance of engineering consultants is presented. The results indicate that once an acceptable CPE framework is devised, the performance scores can be utilized for various purposes, including monitor and control, incentive and sanction, preselection, technical assessment, and bid evaluation.
Persistent Identifierhttp://hdl.handle.net/10722/150276
ISSN
2015 Impact Factor: 0.538
2015 SCImago Journal Rankings: 0.600
ISI Accession Number ID
References

 

DC FieldValueLanguage
dc.contributor.authorNg, TSTen_US
dc.contributor.authorChow, LKen_US
dc.date.accessioned2012-06-26T06:02:56Z-
dc.date.available2012-06-26T06:02:56Z-
dc.date.issued2004en_US
dc.identifier.citationJournal of Professional Issues in Engineering Education and Practice, 2004, v. 130 n. 4, p. 280-288en_US
dc.identifier.issn1052-3928en_US
dc.identifier.urihttp://hdl.handle.net/10722/150276-
dc.description.abstractThe evaluation of consultant's performance is crucial to the success of a consulting assignment especially when today's construction projects are becoming more sophisticated, large-scale, and risky. However, since individual clients have developed their own consultant's performance evaluation (CPE) procedures, the sharing of performance information, though desirable, may not be too meaningful as the results of evaluation could be inconsistent. There is a need to examine whether a unified framework can be derived for CPE. The aim of this paper is to improve the transparency and rigorousness of CPE through the establishment of an evaluating framework for gauging the performance of engineering consultants. In this paper, a comprehensive set of evaluation criteria is identified, and the significance of these criteria is discussed through an empirical survey. Then, a multicriteria model for evaluating the performance of engineering consultants is presented. The results indicate that once an acceptable CPE framework is devised, the performance scores can be utilized for various purposes, including monitor and control, incentive and sanction, preselection, technical assessment, and bid evaluation.en_US
dc.languageengen_US
dc.publisherAmerican Society of Civil Engineers. The Journal's web site is located at http://scitation.aip.org/dbt/dbt.jsp?KEY=JPEPE3en_US
dc.relation.ispartofJournal of Professional Issues in Engineering Education and Practiceen_US
dc.subjectConsultantsen_US
dc.subjectEngineering Servicesen_US
dc.subjectEvaluation Ratingen_US
dc.subjectPerformance Evaluationen_US
dc.titleFramework for evaluating the performance of engineering consultantsen_US
dc.typeArticleen_US
dc.identifier.emailNg, TST: tstng@hkucc.hku.hken_US
dc.identifier.authorityNg, ST=rp00158en_US
dc.description.naturelink_to_OA_fulltexten_US
dc.identifier.doi10.1061/(ASCE)1052-3928(2004)130:4(280)en_US
dc.identifier.scopuseid_2-s2.0-14544270280en_US
dc.identifier.hkuros102514-
dc.relation.referenceshttp://www.scopus.com/mlt/select.url?eid=2-s2.0-14544270280&selection=ref&src=s&origin=recordpageen_US
dc.identifier.volume130en_US
dc.identifier.issue4en_US
dc.identifier.spage280en_US
dc.identifier.epage288en_US
dc.identifier.isiWOS:000224676700007-
dc.publisher.placeUnited Statesen_US
dc.identifier.scopusauthoridNg, ST=7403358853en_US
dc.identifier.scopusauthoridChow, LK=8303089900en_US

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