Postgraduate Thesis: The importance of change management in hospital accreditation

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TitleThe importance of change management in hospital accreditation
AuthorsChoy, Man-shun.
蔡敏順.
Issue Date2011
PublisherThe University of Hong Kong (Pokfulam, Hong Kong)
AbstractBackground: The Hong Kong Hospital Authority (HA) has adopted the Australian Council on Healthcare Standards (ACHS) scheme for their public hospital accreditation program. Continuous improvement is a vital aspect of the ACHS criteria and facilitates the movement from status quo to the desired state; therefore, change is necessary, and change management may be useful. Objectives: To identify the current level of evidence regarding change management with respect to hospital accreditation and to identify the common change management tools that may be relevant to hospital accreditation. Methods: The primary method was a search of MEDLINE and PubMed for articles published between January 2001 and April 2011. Grey literature was identified via a Google search. Unpublished data was retrieved from an on-going qualitative study of hospital accreditation in Hong Kong. Results: No literature with the keywords “change management” and “hospital accreditation” were found in MEDLINE or PubMed. By adjusting these keywords to identify articles about change management in healthcare, 84 citations were identified, 18 of which were included for review. The majority of the literature described increased communication as a change management intervention. Change management framework and tools were also found in the grey literature review. Results: No literature with the keywords “change management” and “hospital accreditation” were found in MEDLINE or PubMed. By adjusting these keywords to identify articles about change management in healthcare, 84 citations were identified, 18 of which were included for review. The majority of the literature described increased communication as a change management intervention. Change management framework and tools were also found in the grey literature review.
DegreeMaster of Public Health
SubjectHospitals - Accreditation - China - Hong Kong.
Hospitals - Administration - China - Hong Kong.
Dept/ProgramPublic Health
DOIhttp://dx.doi.org/10.5353/th_b4693535
DC Field
Value
dc.contributor.authorChoy, Man-shun.
dc.contributor.author蔡敏順.
dc.date.hkucongregation2011
dc.date.issued2011
dc.description.abstractBackground: The Hong Kong Hospital Authority (HA) has adopted the Australian Council on Healthcare Standards (ACHS) scheme for their public hospital accreditation program. Continuous improvement is a vital aspect of the ACHS criteria and facilitates the movement from status quo to the desired state; therefore, change is necessary, and change management may be useful. Objectives: To identify the current level of evidence regarding change management with respect to hospital accreditation and to identify the common change management tools that may be relevant to hospital accreditation. Methods: The primary method was a search of MEDLINE and PubMed for articles published between January 2001 and April 2011. Grey literature was identified via a Google search. Unpublished data was retrieved from an on-going qualitative study of hospital accreditation in Hong Kong. Results: No literature with the keywords “change management” and “hospital accreditation” were found in MEDLINE or PubMed. By adjusting these keywords to identify articles about change management in healthcare, 84 citations were identified, 18 of which were included for review. The majority of the literature described increased communication as a change management intervention. Change management framework and tools were also found in the grey literature review. Results: No literature with the keywords “change management” and “hospital accreditation” were found in MEDLINE or PubMed. By adjusting these keywords to identify articles about change management in healthcare, 84 citations were identified, 18 of which were included for review. The majority of the literature described increased communication as a change management intervention. Change management framework and tools were also found in the grey literature review.
dc.description.naturepublished_or_final_version
dc.description.thesisdisciplinePublic Health
dc.description.thesislevelmaster's
dc.description.thesisnameMaster of Public Health
dc.identifier.doihttp://dx.doi.org/10.5353/th_b4693535
dc.identifier.hkulb4693535
dc.languageeng
dc.publisherThe University of Hong Kong (Pokfulam, Hong Kong)
dc.relation.ispartofHKU Theses Online (HKUTO)
dc.rightsThe author retains all proprietary rights, (such as patent rights) and the right to use in future works.
dc.rightsCreative Commons: Attribution 3.0 Hong Kong License
dc.source.urihttp://hub.hku.hk/bib/B46935356
dc.subject.lcshHospitals - Accreditation - China - Hong Kong.
dc.subject.lcshHospitals - Administration - China - Hong Kong.
dc.titleThe importance of change management in hospital accreditation
dc.typePG_Thesis