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Article: Influence of knowledge management infrastructure on innovative business processes and market-interrelationship performance: An empirical study of hospitals in Taiwan

TitleInfluence of knowledge management infrastructure on innovative business processes and market-interrelationship performance: An empirical study of hospitals in Taiwan
Authors
Lee, WTHung, SYChau, PYK
KeywordsInnovative business processes
Knowledge management
Knowledge management infrastructure
Market interrelationships
Technological capability
Issue Date2011
PublisherIdea Group Publishing. The Journal's web site is located at http://www.idea-group.com/journals/details.asp?id=99
Citation
Journal Of Global Information Management, 2011, v. 19 n. 2, p. 67-89 How to Cite?
DOI: http://dx.doi.org/10.4018/jgim.2011040104
AbstractKnowledge management (KM) infrastructure is the foundation for managing and embodying valuable knowledge in firms. Based on the resource-based view (RBV) and process level analysis, this study investigates how KM infrastructure influences market interrelationship performance through innovative business processes. The study collected a sample of 126 hospitals in the Taiwanese healthcare industry. The results suggest that technological capability and cultural capability positively affect market interrelationships via innovative business processes. Cultural capability is associated with market interrelationship performance whereas structural capability is unrelated to innovative business processes. The findings advance understanding of the influence of KM infrastructure on market interrelationship performance as well as provide managerial insights on the influence of innovative business processes on market interrelationships performance. Copyright © 2011, IGI Global.
Persistent Identifierhttp://hdl.handle.net/10722/139821
ISSN
1062-7375
2023 Impact Factor: 4.5
2023 SCImago Journal Rankings: 0.838
ISI Accession Number ID
WOS:000288964000004
References
References in Scopus

 

DC FieldValueLanguage
dc.contributor.authorLee, WTen_HK
dc.contributor.authorHung, SYen_HK
dc.contributor.authorChau, PYKen_HK
dc.date.accessioned2011-09-23T05:56:58Z-
dc.date.available2011-09-23T05:56:58Z-
dc.date.issued2011en_HK
dc.identifier.citationJournal Of Global Information Management, 2011, v. 19 n. 2, p. 67-89en_HK
dc.identifier.issn1062-7375en_HK
dc.identifier.urihttp://hdl.handle.net/10722/139821-
dc.description.abstractKnowledge management (KM) infrastructure is the foundation for managing and embodying valuable knowledge in firms. Based on the resource-based view (RBV) and process level analysis, this study investigates how KM infrastructure influences market interrelationship performance through innovative business processes. The study collected a sample of 126 hospitals in the Taiwanese healthcare industry. The results suggest that technological capability and cultural capability positively affect market interrelationships via innovative business processes. Cultural capability is associated with market interrelationship performance whereas structural capability is unrelated to innovative business processes. The findings advance understanding of the influence of KM infrastructure on market interrelationship performance as well as provide managerial insights on the influence of innovative business processes on market interrelationships performance. Copyright © 2011, IGI Global.en_HK
dc.languageengen_US
dc.publisherIdea Group Publishing. The Journal's web site is located at http://www.idea-group.com/journals/details.asp?id=99en_HK
dc.relation.ispartofJournal of Global Information Managementen_HK
dc.subjectInnovative business processesen_HK
dc.subjectKnowledge managementen_HK
dc.subjectKnowledge management infrastructureen_HK
dc.subjectMarket interrelationshipsen_HK
dc.subjectTechnological capabilityen_HK
dc.titleInfluence of knowledge management infrastructure on innovative business processes and market-interrelationship performance: An empirical study of hospitals in Taiwanen_HK
dc.typeArticleen_HK
dc.identifier.emailChau, PYK: pykchau@hkucc.hku.hken_HK
dc.identifier.authorityChau, PYK=rp01052en_HK
dc.description.naturelink_to_subscribed_fulltext-
dc.identifier.doi10.4018/jgim.2011040104en_HK
dc.identifier.scopuseid_2-s2.0-80052824625en_HK
dc.identifier.hkuros193188en_US
dc.relation.referenceshttp://www.scopus.com/mlt/select.url?eid=2-s2.0-80052824625&selection=ref&src=s&origin=recordpageen_HK
dc.identifier.volume19en_HK
dc.identifier.issue2en_HK
dc.identifier.spage67en_HK
dc.identifier.epage89en_HK
dc.identifier.isiWOS:000288964000004-
dc.publisher.placeUnited Statesen_HK
dc.identifier.scopusauthoridLee, WT=52163940200en_HK
dc.identifier.scopusauthoridHung, SY=7201936238en_HK
dc.identifier.scopusauthoridChau, PYK=7102267201en_HK
dc.identifier.issnl1062-7375-

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