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Article: Enhancing interaction with dynamic environments: an adaptive approach to process management

TitleEnhancing interaction with dynamic environments: an adaptive approach to process management
Authors
KeywordsHuman-computer interaction
Intelligent agent
Process/workflow management
Issue Date2006
PublisherIdea Group Publishing. The Journal's web site is located at http://www.idea-group.com/journals/details.asp?id=4290
Citation
International Journal of Technology and Human Interaction, 2006, v. 2 n. 4, p. 37-53 How to Cite?
AbstractOrganizations around the world are facing the challenge of a rapidly changing environment. As a result, organizations are paying more attention to supporting process management by adapting to the dynamic environment. Traditional process or workflow management techniques are based on predefined logical procedures, which offer little support for dynamic situations. In this study, an agent-based, adaptive approach for achieving the flexibility and adaptability in process evolution is developed, based on continuous awareness of situations and real-time decisions of activities. Compared with other related work, this study has gone further by incorporating events into a context so as to watch over the whole environment and exercise timely and decision-based control of expected or unexpected changes and volumes of interactions with an absence of routine procedures. As a result, this approach is well suited for human-computer interaction and other open, dynamic and interactive situations not all known a priori, cannot all be assumed to be fully controllable in their behaviors, and must interact on a sophisticated level of communication and coordination.
Persistent Identifierhttp://hdl.handle.net/10722/135594
ISSN
2015 SCImago Journal Rankings: 0.183

 

DC FieldValueLanguage
dc.contributor.authorWang, Men_US
dc.contributor.authorWang, Hen_US
dc.date.accessioned2011-07-27T01:37:26Z-
dc.date.available2011-07-27T01:37:26Z-
dc.date.issued2006en_US
dc.identifier.citationInternational Journal of Technology and Human Interaction, 2006, v. 2 n. 4, p. 37-53en_US
dc.identifier.issn1548-3908-
dc.identifier.urihttp://hdl.handle.net/10722/135594-
dc.description.abstractOrganizations around the world are facing the challenge of a rapidly changing environment. As a result, organizations are paying more attention to supporting process management by adapting to the dynamic environment. Traditional process or workflow management techniques are based on predefined logical procedures, which offer little support for dynamic situations. In this study, an agent-based, adaptive approach for achieving the flexibility and adaptability in process evolution is developed, based on continuous awareness of situations and real-time decisions of activities. Compared with other related work, this study has gone further by incorporating events into a context so as to watch over the whole environment and exercise timely and decision-based control of expected or unexpected changes and volumes of interactions with an absence of routine procedures. As a result, this approach is well suited for human-computer interaction and other open, dynamic and interactive situations not all known a priori, cannot all be assumed to be fully controllable in their behaviors, and must interact on a sophisticated level of communication and coordination.-
dc.languageengen_US
dc.publisherIdea Group Publishing. The Journal's web site is located at http://www.idea-group.com/journals/details.asp?id=4290-
dc.relation.ispartofInternational Journal of Technology and Human Interactionen_US
dc.subjectHuman-computer interaction-
dc.subjectIntelligent agent-
dc.subjectProcess/workflow management-
dc.titleEnhancing interaction with dynamic environments: an adaptive approach to process managementen_US
dc.typeArticleen_US
dc.identifier.openurlhttp://library.hku.hk:4550/resserv?sid=HKU:IR&issn=1548-3908&volume=2&issue=4&spage=37&epage=53&date=2006&atitle=Enhancing+interaction+with+dynamic+environments:+an+adaptive+approach+to+process+management-
dc.identifier.emailWang, M: magwang@hku.hken_US
dc.identifier.authorityWang, M=rp00967en_US
dc.identifier.doi10.4018/jthi.2006100103-
dc.identifier.hkuros187381en_US
dc.identifier.volume2en_US
dc.identifier.issue4-
dc.identifier.spage37en_US
dc.identifier.epage53en_US

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