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postgraduate thesis: The effectiveness of ISO 2000 quality system in improvement of customer services in private residential properties in Hong Kong

TitleThe effectiveness of ISO 2000 quality system in improvement of customer services in private residential properties in Hong Kong
Authors
Issue Date2006
PublisherThe University of Hong Kong (Pokfulam, Hong Kong)
Citation
Chan, L. [陳蓮雄]. (2006). The effectiveness of ISO 2000 quality system in improvement of customer services in private residential properties in Hong Kong. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b4500885
DegreeMaster of Housing Management
SubjectISO 9000 Series Standards.
Residential real estate - China - Hong Kong - Management.
Consumer satisfaction - China - Hong Kong.
Dept/ProgramHousing Management

 

DC FieldValueLanguage
dc.contributor.authorChan, Lin-hung.-
dc.contributor.author陳蓮雄.-
dc.date.issued2006-
dc.identifier.citationChan, L. [陳蓮雄]. (2006). The effectiveness of ISO 2000 quality system in improvement of customer services in private residential properties in Hong Kong. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b4500885-
dc.languageeng-
dc.publisherThe University of Hong Kong (Pokfulam, Hong Kong)-
dc.relation.ispartofHKU Theses Online (HKUTO)-
dc.rightsThe author retains all proprietary rights, (such as patent rights) and the right to use in future works.-
dc.rightsCreative Commons: Attribution 3.0 Hong Kong License-
dc.source.urihttp://hub.hku.hk/bib/B45008851-
dc.subject.lcshISO 9000 Series Standards.-
dc.subject.lcshResidential real estate - China - Hong Kong - Management.-
dc.subject.lcshConsumer satisfaction - China - Hong Kong.-
dc.titleThe effectiveness of ISO 2000 quality system in improvement of customer services in private residential properties in Hong Kong-
dc.typePG_Thesis-
dc.identifier.hkulb4500885-
dc.description.thesisnameMaster of Housing Management-
dc.description.thesislevelMaster-
dc.description.thesisdisciplineHousing Management-
dc.description.naturepublished_or_final_version-
dc.identifier.doi10.5353/th_b4500885-
dc.date.hkucongregation2007-

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