File Download
Supplementary
-
Citations:
- Appears in Collections:
postgraduate thesis: The effectiveness of ISO 2000 quality system in improvement of customer services in private residential properties in Hong Kong
| Title | The effectiveness of ISO 2000 quality system in improvement of customer services in private residential properties in Hong Kong |
|---|---|
| Authors | |
| Issue Date | 2006 |
| Publisher | The University of Hong Kong (Pokfulam, Hong Kong) |
| Citation | Chan, L. [陳蓮雄]. (2006). The effectiveness of ISO 2000 quality system in improvement of customer services in private residential properties in Hong Kong. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b4500885 |
| Degree | Master of Housing Management |
| Subject | ISO 9000 Series Standards. Residential real estate - China - Hong Kong - Management. Consumer satisfaction - China - Hong Kong. |
| Dept/Program | Housing Management |
| Persistent Identifier | http://hdl.handle.net/10722/131279 |
| HKU Library Item ID | b4500885 |
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Chan, Lin-hung. | - |
| dc.contributor.author | 陳蓮雄. | - |
| dc.date.issued | 2006 | - |
| dc.identifier.citation | Chan, L. [陳蓮雄]. (2006). The effectiveness of ISO 2000 quality system in improvement of customer services in private residential properties in Hong Kong. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b4500885 | - |
| dc.identifier.uri | http://hdl.handle.net/10722/131279 | - |
| dc.language | eng | - |
| dc.publisher | The University of Hong Kong (Pokfulam, Hong Kong) | - |
| dc.relation.ispartof | HKU Theses Online (HKUTO) | - |
| dc.rights | The author retains all proprietary rights, (such as patent rights) and the right to use in future works. | - |
| dc.rights | This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License. | - |
| dc.source.uri | http://hub.hku.hk/bib/B45008851 | - |
| dc.subject.lcsh | ISO 9000 Series Standards. | - |
| dc.subject.lcsh | Residential real estate - China - Hong Kong - Management. | - |
| dc.subject.lcsh | Consumer satisfaction - China - Hong Kong. | - |
| dc.title | The effectiveness of ISO 2000 quality system in improvement of customer services in private residential properties in Hong Kong | - |
| dc.type | PG_Thesis | - |
| dc.identifier.hkul | b4500885 | - |
| dc.description.thesisname | Master of Housing Management | - |
| dc.description.thesislevel | Master | - |
| dc.description.thesisdiscipline | Housing Management | - |
| dc.description.nature | published_or_final_version | - |
| dc.identifier.doi | 10.5353/th_b4500885 | - |
| dc.date.hkucongregation | 2007 | - |
| dc.identifier.mmsid | 991030773709703414 | - |