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Article: Effects of social tie content on knowledge transfer

TitleEffects of social tie content on knowledge transfer
Authors
KeywordsChina
Cognition
Knowledge management
Knowledge transfer
Students
Trust
Issue Date2010
PublisherEmerald Group Publishing Limited. The Journal's web site is located at http://www.emeraldinsight.com/jkm.htm
Citation
Journal Of Knowledge Management, 2010, v. 14 n. 3, p. 449-463 How to Cite?
AbstractPurpose: The aim of this study is to explore the role of social tie content in the interpersonal knowledge transfer process and to test the effects of different social ties, i.e. distinguishing instrumental tie and expressive tie, on knowledge transfer, using cognition- and affect-based trust as the mediators. Design/methodology/approach: A theoretical model was tested through a survey carried out on 152 MBA students of a university in east China, and structural equation modelling (SEM) was employed for data analysis. Findings: This research proved that both instrumental and expressive ties will facilitate trust and knowledge transfer. Cognition-based trust is not essential when low-tacit, general knowledge is transferred, and the effect of the expressive tie becomes negative when trust is controlled. When transferring general knowledge the instrumental tie is more efficient. However, contrary to the hypothesis, it is found that the effect of the expressive tie is not significantly larger than that of the instrumental tie during the tacit knowledge transfer process. Research limitations/implications: Besides tacitness, future research may consider involving more dimensions of knowledge into the theoretical model. Longitudinal and cross-national studies are also needed. Practical implications: The paper suggests that managers can enhance knowledge transfer among co-workers by enhancing their instrumental and expressive ties. However, overuse of the expressive tie is risky. The importance of trust construction in organizations is also underscored. Originality/value: The study reminds scholars to pay attention to the role of tie content in knowledge transfer. The findings also help managers to know how to increase knowledge transfer through promoting intra-organizational networking. © Emerald Group Publishing Limited.
Persistent Identifierhttp://hdl.handle.net/10722/129406
ISSN
2023 Impact Factor: 6.6
2023 SCImago Journal Rankings: 1.793
ISI Accession Number ID
References

 

DC FieldValueLanguage
dc.contributor.authorZhou, Sen_HK
dc.contributor.authorSiu, Fen_HK
dc.contributor.authorWang, Men_HK
dc.date.accessioned2010-12-23T08:36:52Z-
dc.date.available2010-12-23T08:36:52Z-
dc.date.issued2010en_HK
dc.identifier.citationJournal Of Knowledge Management, 2010, v. 14 n. 3, p. 449-463en_HK
dc.identifier.issn1367-3270en_HK
dc.identifier.urihttp://hdl.handle.net/10722/129406-
dc.description.abstractPurpose: The aim of this study is to explore the role of social tie content in the interpersonal knowledge transfer process and to test the effects of different social ties, i.e. distinguishing instrumental tie and expressive tie, on knowledge transfer, using cognition- and affect-based trust as the mediators. Design/methodology/approach: A theoretical model was tested through a survey carried out on 152 MBA students of a university in east China, and structural equation modelling (SEM) was employed for data analysis. Findings: This research proved that both instrumental and expressive ties will facilitate trust and knowledge transfer. Cognition-based trust is not essential when low-tacit, general knowledge is transferred, and the effect of the expressive tie becomes negative when trust is controlled. When transferring general knowledge the instrumental tie is more efficient. However, contrary to the hypothesis, it is found that the effect of the expressive tie is not significantly larger than that of the instrumental tie during the tacit knowledge transfer process. Research limitations/implications: Besides tacitness, future research may consider involving more dimensions of knowledge into the theoretical model. Longitudinal and cross-national studies are also needed. Practical implications: The paper suggests that managers can enhance knowledge transfer among co-workers by enhancing their instrumental and expressive ties. However, overuse of the expressive tie is risky. The importance of trust construction in organizations is also underscored. Originality/value: The study reminds scholars to pay attention to the role of tie content in knowledge transfer. The findings also help managers to know how to increase knowledge transfer through promoting intra-organizational networking. © Emerald Group Publishing Limited.en_HK
dc.languageengen_US
dc.publisherEmerald Group Publishing Limited. The Journal's web site is located at http://www.emeraldinsight.com/jkm.htmen_HK
dc.relation.ispartofJournal of Knowledge Managementen_HK
dc.subjectChinaen_HK
dc.subjectCognitionen_HK
dc.subjectKnowledge managementen_HK
dc.subjectKnowledge transferen_HK
dc.subjectStudentsen_HK
dc.subjectTrusten_HK
dc.titleEffects of social tie content on knowledge transferen_HK
dc.typeArticleen_HK
dc.identifier.emailWang, M: magwang@hku.hken_HK
dc.identifier.authorityWang, M=rp00967en_HK
dc.description.naturelink_to_subscribed_fulltext-
dc.identifier.doi10.1108/13673271011050157en_HK
dc.identifier.scopuseid_2-s2.0-77953312380en_HK
dc.identifier.hkuros177151en_US
dc.relation.referenceshttp://www.scopus.com/mlt/select.url?eid=2-s2.0-77953312380&selection=ref&src=s&origin=recordpageen_HK
dc.identifier.volume14en_HK
dc.identifier.issue3en_HK
dc.identifier.spage449en_HK
dc.identifier.epage463en_HK
dc.identifier.isiWOS:000280678500008-
dc.publisher.placeUnited Kingdomen_HK
dc.identifier.scopusauthoridZhou, S=36105413300en_HK
dc.identifier.scopusauthoridSiu, F=36105588000en_HK
dc.identifier.scopusauthoridWang, M=8723779700en_HK
dc.identifier.citeulike7276117-
dc.identifier.issnl1367-3270-

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