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Article: What empowers individuals and teams in project settings? A critical incident analysis

TitleWhat empowers individuals and teams in project settings? A critical incident analysis
Authors
KeywordsCritical incident technique Paper type Research paper
Empowerment
Project teams
Team working
Trust
Issue Date2010
PublisherEmerald Group Publishing Limited. The Journal's web site is located at http://www.emeraldinsight.com/ecam.htm
Citation
Engineering, Construction And Architectural Management, 2010, v. 17 n. 1, p. 9-20 How to Cite?
AbstractPurpose - Empowerment is a concept that means different things to different individuals. The factors that engender feelings of empowerment are thus multifarious. The purpose of this paper is to focus on to the factors that empower individuals and teams in projects settings. Design/methodology/approach - Using the critical incident technique (CIT), 122 critical incidents comprising 69 empowering and 53 disempowering experiences of 30 purposively selected construction professionals are elicited and analysed. Findings - Adopting a broad frame of reference on the premise that empowerment of individuals and teams in project settings is associated with drivers and barriers related to: the individual; the team context; the organisation; and the project - mutually exclusive and exhaustive contextual influences within each frame of reference are identified. At the individual-level, cultural values and factors related to the quality of relationships with leaders and colleagues emerged. At the team-level, team context and leadership style are the key factors. At the organisation-level, factors related to structure and culture emerged. At the project-level, project characteristics, organisation, environment and technology-related factors impacted the empowerment of individuals and teams. Practical implications - Practically, the paper provides targets of concrete interventions by leaders and organisations desirous of fostering empowerment in project teams. Originality/value - This paper adds to previous research in demonstrating the practicality of the CIT in construction specific research and the credibility and trustworthiness checks employed are exemplary of measures researchers using qualitative methodologies can take to assert the credibility of their findings and conclusions. © Emerald Group Publishing Limited.
Persistent Identifierhttp://hdl.handle.net/10722/128531
ISSN
2015 SCImago Journal Rankings: 0.541
References

 

DC FieldValueLanguage
dc.contributor.authorTuuli, MMen_HK
dc.contributor.authorRowlinson, Sen_HK
dc.date.accessioned2010-11-02T03:57:40Z-
dc.date.available2010-11-02T03:57:40Z-
dc.date.issued2010en_HK
dc.identifier.citationEngineering, Construction And Architectural Management, 2010, v. 17 n. 1, p. 9-20en_HK
dc.identifier.issn0969-9988en_HK
dc.identifier.urihttp://hdl.handle.net/10722/128531-
dc.description.abstractPurpose - Empowerment is a concept that means different things to different individuals. The factors that engender feelings of empowerment are thus multifarious. The purpose of this paper is to focus on to the factors that empower individuals and teams in projects settings. Design/methodology/approach - Using the critical incident technique (CIT), 122 critical incidents comprising 69 empowering and 53 disempowering experiences of 30 purposively selected construction professionals are elicited and analysed. Findings - Adopting a broad frame of reference on the premise that empowerment of individuals and teams in project settings is associated with drivers and barriers related to: the individual; the team context; the organisation; and the project - mutually exclusive and exhaustive contextual influences within each frame of reference are identified. At the individual-level, cultural values and factors related to the quality of relationships with leaders and colleagues emerged. At the team-level, team context and leadership style are the key factors. At the organisation-level, factors related to structure and culture emerged. At the project-level, project characteristics, organisation, environment and technology-related factors impacted the empowerment of individuals and teams. Practical implications - Practically, the paper provides targets of concrete interventions by leaders and organisations desirous of fostering empowerment in project teams. Originality/value - This paper adds to previous research in demonstrating the practicality of the CIT in construction specific research and the credibility and trustworthiness checks employed are exemplary of measures researchers using qualitative methodologies can take to assert the credibility of their findings and conclusions. © Emerald Group Publishing Limited.en_HK
dc.languageeng-
dc.publisherEmerald Group Publishing Limited. The Journal's web site is located at http://www.emeraldinsight.com/ecam.htmen_HK
dc.relation.ispartofEngineering, Construction and Architectural Managementen_HK
dc.rightsCreative Commons: Attribution 3.0 Hong Kong License-
dc.subjectCritical incident technique Paper type Research paperen_HK
dc.subjectEmpowermenten_HK
dc.subjectProject teamsen_HK
dc.subjectTeam workingen_HK
dc.subjectTrusten_HK
dc.titleWhat empowers individuals and teams in project settings? A critical incident analysisen_HK
dc.typeArticleen_HK
dc.identifier.openurlhttp://library.hku.hk:4550/resserv?sid=HKU:IR&issn=0969-9988&volume=17&issue=1&spage=9&epage=20&date=2010&atitle=What+empowers+individuals+and+teams+in+project+settings?+A+critical+incident+analysis-
dc.identifier.emailRowlinson, S:hrecsmr@hkucc.hku.hken_HK
dc.identifier.authorityRowlinson, S=rp01020en_HK
dc.description.naturepostprint-
dc.identifier.doi10.1108/09699981011011285en_HK
dc.identifier.scopuseid_2-s2.0-77953679974en_HK
dc.identifier.hkuros172882-
dc.relation.referenceshttp://www.scopus.com/mlt/select.url?eid=2-s2.0-77953679974&selection=ref&src=s&origin=recordpageen_HK
dc.identifier.volume17en_HK
dc.identifier.issue1en_HK
dc.identifier.spage9en_HK
dc.identifier.epage20en_HK
dc.identifier.eissn1365-232X-
dc.publisher.placeUnited Kingdomen_HK
dc.identifier.scopusauthoridTuuli, MM=8257221700en_HK
dc.identifier.scopusauthoridRowlinson, S=7003696228en_HK
dc.identifier.citeulike6495816-

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