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Article: Barriers experienced by Asians in accessing injury-related services and compensations

TitleBarriers experienced by Asians in accessing injury-related services and compensations
Authors
KeywordsAccess
Asians
Barriers
Injury-related services
Issue Date2010
PublisherThe Royal New Zealand College of General Practitioners. The Journal's web site is located at http://rnzcgp.org.nz/journal-of-primary-health-care
Citation
Journal Of Primary Health Care, 2010, v. 2 n. 1, p. 43-53 How to Cite?
AbstractIntroduction: The Accident Compensation Corporation (ACC) administers New Zealand's (NZ) accident compensation scheme. Asians in NZ are apparently under-serviced by ACC and may be experiencing barriers to accessing services. This study identifies barriers that Asians in face in accessing ACC's injury-related services and compensations. Methods: By utilising a qualitative research design, 113 Chinese, Korean, Indian, and South East Asian participants residing in Auckland, were recruited through maximum variation and purposive snowball sampling. Data were gathered during 2006 through 22 individual in-depth interviews and 14 focus group discussions based on semi-structured interview schedules. Interviewees included Asian general practitioners, traditional health providers, users and non-users of injury-related services, case managers and Asian community leaders. were analysed using a general inductive approach. Findings: Results show that personal/cultural characteristics such as age, gender, English language competence, injury-related language competence, differing Asian worldviews, and consequent help-seeking behaviours act as barriers to accessing services and entitlements. This is exacerbated by logistical and environmental factors such as cost, transport, time, inadequate interpretation and translation services, as well as institutional barriers such as lack of information about services, culturally inappropriate services, discriminatory attitudes and employment risks. Conclusion: It is evident that Asians living in NZ are experiencing several cultural, environmental and institutional barriers to accessing ACC services. There is clearly a need for more culturally relevant information and injury-related services if Asian immigrants' use of such services and entitlements is to be increased.
Persistent Identifierhttp://hdl.handle.net/10722/125854
ISSN
2015 SCImago Journal Rankings: 0.381
References

 

DC FieldValueLanguage
dc.contributor.authorSobrunMaharaj, Aen_HK
dc.contributor.authorTse, Sen_HK
dc.contributor.authorHoque, Een_HK
dc.date.accessioned2010-10-31T11:55:43Z-
dc.date.available2010-10-31T11:55:43Z-
dc.date.issued2010en_HK
dc.identifier.citationJournal Of Primary Health Care, 2010, v. 2 n. 1, p. 43-53en_HK
dc.identifier.issn1172-6164en_HK
dc.identifier.urihttp://hdl.handle.net/10722/125854-
dc.description.abstractIntroduction: The Accident Compensation Corporation (ACC) administers New Zealand's (NZ) accident compensation scheme. Asians in NZ are apparently under-serviced by ACC and may be experiencing barriers to accessing services. This study identifies barriers that Asians in face in accessing ACC's injury-related services and compensations. Methods: By utilising a qualitative research design, 113 Chinese, Korean, Indian, and South East Asian participants residing in Auckland, were recruited through maximum variation and purposive snowball sampling. Data were gathered during 2006 through 22 individual in-depth interviews and 14 focus group discussions based on semi-structured interview schedules. Interviewees included Asian general practitioners, traditional health providers, users and non-users of injury-related services, case managers and Asian community leaders. were analysed using a general inductive approach. Findings: Results show that personal/cultural characteristics such as age, gender, English language competence, injury-related language competence, differing Asian worldviews, and consequent help-seeking behaviours act as barriers to accessing services and entitlements. This is exacerbated by logistical and environmental factors such as cost, transport, time, inadequate interpretation and translation services, as well as institutional barriers such as lack of information about services, culturally inappropriate services, discriminatory attitudes and employment risks. Conclusion: It is evident that Asians living in NZ are experiencing several cultural, environmental and institutional barriers to accessing ACC services. There is clearly a need for more culturally relevant information and injury-related services if Asian immigrants' use of such services and entitlements is to be increased.en_HK
dc.languageengen_HK
dc.publisherThe Royal New Zealand College of General Practitioners. The Journal's web site is located at http://rnzcgp.org.nz/journal-of-primary-health-careen_HK
dc.relation.ispartofJournal of Primary Health Careen_HK
dc.subjectAccessen_HK
dc.subjectAsiansen_HK
dc.subjectBarriersen_HK
dc.subjectInjury-related servicesen_HK
dc.subject.meshAged-
dc.subject.meshAsian Continental Ancestry Group-
dc.subject.meshHealth Services Accessibility-
dc.subject.meshInsurance, Accident-
dc.subject.meshWounds and Injuries - economics - ethnology - therapy-
dc.titleBarriers experienced by Asians in accessing injury-related services and compensationsen_HK
dc.typeArticleen_HK
dc.identifier.openurlhttp://library.hku.hk:4550/resserv?sid=HKU:IR&issn=1172-6156&volume=2&issue=1&spage=43&epage=53&date=2010&atitle=Barriers+experienced+by+Asians+in+accessing+injury+related+services+and+compensations-
dc.identifier.emailTse, S: samsont@hku.hken_HK
dc.identifier.authorityTse, S=rp00627en_HK
dc.description.naturelink_to_OA_fulltext-
dc.identifier.pmid20690402-
dc.identifier.scopuseid_2-s2.0-77957260029en_HK
dc.identifier.hkuros176379en_HK
dc.relation.referenceshttp://www.scopus.com/mlt/select.url?eid=2-s2.0-77957260029&selection=ref&src=s&origin=recordpageen_HK
dc.identifier.volume2en_HK
dc.identifier.issue1en_HK
dc.identifier.spage43en_HK
dc.identifier.epage53en_HK
dc.publisher.placeNew Zealanden_HK
dc.identifier.scopusauthoridSobrunMaharaj, A=55019653000en_HK
dc.identifier.scopusauthoridTse, S=7006643163en_HK
dc.identifier.scopusauthoridHoque, E=6701363305en_HK

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