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Conference Paper: Does interpersonal trust also matter? Exploring the role of trust in successful IT outsourcing

TitleDoes interpersonal trust also matter? Exploring the role of trust in successful IT outsourcing
Authors
Issue Date2007
PublisherComputer Society Press.
Citation
The Fortieth Annual Hawaii International Conference on System Sciences (CD-ROM), p. 10 pages How to Cite?
AbstractRecently, the focus of IT outsourcing has been shifting from the "what" and "why" issues to "how" companies manage outsourcing process, during which the relationship management becomes vitally important for the overall success of IT outsourcing. Simultaneously, trust, as a component of relationship, plays a central role in the success of IT outsourcing relationship. In view of these, this paper will explore the role of trust in successful relationship management, and further in the ultimate IT outsourcing success. The paper will also contribute by categorizing trust into two levels-organizational level and individual level, and exploring especially the effects of interpersonal trust. Knowledge sharing as a risk taking behavior will mediate the path from trust to relationship success. Theory of Organization Boundary Systems and Social Exchange Theory will be used in the model building process, and a survey will be conducted to test the model empirically. © 2007 IEEE.
Persistent Identifierhttp://hdl.handle.net/10722/112251
ISSN

 

DC FieldValueLanguage
dc.contributor.authorCong, Qen_HK
dc.contributor.authorChau, PYKen_HK
dc.date.accessioned2010-09-26T03:24:06Z-
dc.date.available2010-09-26T03:24:06Z-
dc.date.issued2007en_HK
dc.identifier.citationThe Fortieth Annual Hawaii International Conference on System Sciences (CD-ROM), p. 10 pagesen_HK
dc.identifier.issn1530-1605en_HK
dc.identifier.urihttp://hdl.handle.net/10722/112251-
dc.description.abstractRecently, the focus of IT outsourcing has been shifting from the "what" and "why" issues to "how" companies manage outsourcing process, during which the relationship management becomes vitally important for the overall success of IT outsourcing. Simultaneously, trust, as a component of relationship, plays a central role in the success of IT outsourcing relationship. In view of these, this paper will explore the role of trust in successful relationship management, and further in the ultimate IT outsourcing success. The paper will also contribute by categorizing trust into two levels-organizational level and individual level, and exploring especially the effects of interpersonal trust. Knowledge sharing as a risk taking behavior will mediate the path from trust to relationship success. Theory of Organization Boundary Systems and Social Exchange Theory will be used in the model building process, and a survey will be conducted to test the model empirically. © 2007 IEEE.en_HK
dc.languageengen_HK
dc.publisherComputer Society Press.en_HK
dc.relation.ispartofProceedings of the Annual Hawaii International Conference on System Sciencesen_HK
dc.titleDoes interpersonal trust also matter? Exploring the role of trust in successful IT outsourcingen_HK
dc.typeConference_Paperen_HK
dc.identifier.emailChau, PYK: pykchau@hkucc.hku.hken_HK
dc.identifier.authorityChau, PYK=rp01052en_HK
dc.description.naturelink_to_subscribed_fulltext-
dc.identifier.doi10.1109/HICSS.2007.183en_HK
dc.identifier.scopuseid_2-s2.0-39749096777en_HK
dc.identifier.hkuros130500en_HK
dc.identifier.spage10en_HK
dc.identifier.scopusauthoridCong, Q=36893610500en_HK
dc.identifier.scopusauthoridChau, PYK=7102267201en_HK

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