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Conference Paper: Service quality of hospitals in Hong Kong: a longitudinal measurement by SERVQUAL
Title | Service quality of hospitals in Hong Kong: a longitudinal measurement by SERVQUAL |
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Authors | |
Issue Date | 1995 |
Citation | Proceedings of International Hospital Federation Pan Regional Conference 96, Hong Kong, p. 173 How to Cite? |
Persistent Identifier | http://hdl.handle.net/10722/112207 |
DC Field | Value | Language |
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dc.contributor.author | Lam, SSK | en_HK |
dc.date.accessioned | 2010-09-26T03:22:14Z | - |
dc.date.available | 2010-09-26T03:22:14Z | - |
dc.date.issued | 1995 | en_HK |
dc.identifier.citation | Proceedings of International Hospital Federation Pan Regional Conference 96, Hong Kong, p. 173 | en_HK |
dc.identifier.uri | http://hdl.handle.net/10722/112207 | - |
dc.language | eng | en_HK |
dc.relation.ispartof | Proceedings of International Hospital Federation Pan Regional Conference 96, Hong Kong | en_HK |
dc.title | Service quality of hospitals in Hong Kong: a longitudinal measurement by SERVQUAL | en_HK |
dc.type | Conference_Paper | en_HK |
dc.identifier.email | Lam, SSK: simonlam@business.hku.hk | en_HK |
dc.identifier.authority | Lam, SSK=rp01071 | en_HK |
dc.identifier.hkuros | 14406 | en_HK |
dc.identifier.spage | 173 | en_HK |