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Conference Paper: Using balanced scorecard for subcontractor performance appraisal

TitleUsing balanced scorecard for subcontractor performance appraisal
Authors
KeywordsSubcontractor performance
performance appraisal
balanced scorecard
Issue Date2007
Citation
FIG Working Week and XXX General Assembly, Hong Kong, 13 - 17 May 2007 How to Cite?
AbstractSeveral influential industry reports have pointed out that a decline in construction quality and productivity could be attributed to the performance of subcontractors who are entrusted to complete the actual works, yet subcontractor performance appraisal is a much neglected subject in construction. To facilitate subcontractor registration, management and/or selection, an equitable and reliable subcontractor performance appraisal would be indispensable. Being regarded as a reliable and practical means for performance evaluation, the balanced scorecard should have a high potential for improving the quality subcontractor appraisal decisions. This paper discusses the issues in developing a balanced scorecard model for subcontractor performance appraisal. The current practice of appraising subcontractor performance begin is first outlined. It is then followed by introducing the research methodology. The structure of the balanced scorecard model for subcontractor performance appraisal is proposed. Finally, a prototype Internet-based model for appraising subcontractors based on the balanced scorecard concept is presented. The initial results indicate that it is possible to establish a balanced scorecard model to formalise the subcontractor performance appraisal decisions.
Persistent Identifierhttp://hdl.handle.net/10722/110926

 

DC FieldValueLanguage
dc.contributor.authorNg, TSTen_HK
dc.date.accessioned2010-09-26T02:27:06Z-
dc.date.available2010-09-26T02:27:06Z-
dc.date.issued2007en_HK
dc.identifier.citationFIG Working Week and XXX General Assembly, Hong Kong, 13 - 17 May 2007en_HK
dc.identifier.urihttp://hdl.handle.net/10722/110926-
dc.description.abstractSeveral influential industry reports have pointed out that a decline in construction quality and productivity could be attributed to the performance of subcontractors who are entrusted to complete the actual works, yet subcontractor performance appraisal is a much neglected subject in construction. To facilitate subcontractor registration, management and/or selection, an equitable and reliable subcontractor performance appraisal would be indispensable. Being regarded as a reliable and practical means for performance evaluation, the balanced scorecard should have a high potential for improving the quality subcontractor appraisal decisions. This paper discusses the issues in developing a balanced scorecard model for subcontractor performance appraisal. The current practice of appraising subcontractor performance begin is first outlined. It is then followed by introducing the research methodology. The structure of the balanced scorecard model for subcontractor performance appraisal is proposed. Finally, a prototype Internet-based model for appraising subcontractors based on the balanced scorecard concept is presented. The initial results indicate that it is possible to establish a balanced scorecard model to formalise the subcontractor performance appraisal decisions.-
dc.languageengen_HK
dc.relation.ispartofFIG Working Week and XXX General Assemblyen_HK
dc.rightsThis work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.-
dc.subjectSubcontractor performance-
dc.subjectperformance appraisal-
dc.subjectbalanced scorecard-
dc.titleUsing balanced scorecard for subcontractor performance appraisalen_HK
dc.typeConference_Paperen_HK
dc.identifier.emailNg, TST: tstng@hkucc.hku.hken_HK
dc.identifier.authorityNg, TST=rp00158en_HK
dc.description.naturepublished_or_final_version-
dc.identifier.hkuros128639en_HK
dc.identifier.spage9en_HK

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