Showing results 1 to 2 of 2
Title | Author(s) | Issue Date | |
---|---|---|---|
2009 | |||
Routing to manage resolution and waiting time in call centers with heterogeneous servers Journal:Manufacturing and Service Operations Management | 2012 |
Title | Author(s) | Issue Date | |
---|---|---|---|
2009 | |||
Routing to manage resolution and waiting time in call centers with heterogeneous servers Journal:Manufacturing and Service Operations Management | 2012 |