Browsing by Author Hui, SY

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TitleAuthor(s)Issue DateViews
 
2014
184
 
2015
176
 
2015
68
 
2018
38
 
2018
29
 
2018
36
 
2018
30
 
2018
65
 
2016
189
 
2013
144
 
2016
207
 
“I can go on holiday now…”: Engagement and rapport building in call centre discourse
Proceeding/Conference:New Zealand Language and Society Conference
2010
54
 
“I was so angry, it was unbelievable…”: a comparison of written and spoken customer service complaints
Book:Globalization, communication and the workplace: talking across the world
2010
106
 
2017
78
 
2012
246
 
2020
13
 
2019
47
 
2017
173
 
2015
147
 
Two faces of silence
Proceeding/Conference:New Zealand Discourse Conference (NZDC)
2011
116