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- Publisher Website: 10.2466/pr0.1997.80.3c.1155
- Scopus: eid_2-s2.0-0347244279
- WOS: WOS:A1997XL61500015
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Article: Influencing tactics on successful implementation of quality improvement policies
Title | Influencing tactics on successful implementation of quality improvement policies |
---|---|
Authors | |
Issue Date | 1997 |
Publisher | Ammons Scientific Ltd. The Journal's web site is located at http://www.amsciepub.com/loi/pr0 |
Citation | Psychological Reports, 1997, v. 80 n. 3 PART 2, p. 1155-1158 How to Cite? |
Abstract | Implementation of organizational policies can be extremely difficult because employees may not comply with them. A survey of 110 salespersons was conducted in Hong Kong to investigate the role of influence tactics in influencing employees' willingness to comply with policies for improvement of quality. Salespersons responded best to tactics of exchange and upward appeals while assertive tactics received the lowest score. |
Persistent Identifier | http://hdl.handle.net/10722/177932 |
ISSN | 2023 Impact Factor: 1.7 2023 SCImago Journal Rankings: 0.703 |
ISI Accession Number ID | |
References |
DC Field | Value | Language |
---|---|---|
dc.contributor.author | Lam, SSK | en_US |
dc.date.accessioned | 2012-12-19T09:40:52Z | - |
dc.date.available | 2012-12-19T09:40:52Z | - |
dc.date.issued | 1997 | en_US |
dc.identifier.citation | Psychological Reports, 1997, v. 80 n. 3 PART 2, p. 1155-1158 | en_US |
dc.identifier.issn | 0033-2941 | en_US |
dc.identifier.uri | http://hdl.handle.net/10722/177932 | - |
dc.description.abstract | Implementation of organizational policies can be extremely difficult because employees may not comply with them. A survey of 110 salespersons was conducted in Hong Kong to investigate the role of influence tactics in influencing employees' willingness to comply with policies for improvement of quality. Salespersons responded best to tactics of exchange and upward appeals while assertive tactics received the lowest score. | en_US |
dc.language | eng | en_US |
dc.publisher | Ammons Scientific Ltd. The Journal's web site is located at http://www.amsciepub.com/loi/pr0 | en_US |
dc.relation.ispartof | Psychological Reports | en_US |
dc.title | Influencing tactics on successful implementation of quality improvement policies | en_US |
dc.type | Article | en_US |
dc.identifier.email | Lam, SSK: simonlam@hku.hk | en_US |
dc.identifier.authority | Lam, SSK=rp01071 | en_US |
dc.description.nature | link_to_subscribed_fulltext | en_US |
dc.identifier.doi | 10.2466/pr0.1997.80.3c.1155 | - |
dc.identifier.scopus | eid_2-s2.0-0347244279 | en_US |
dc.identifier.hkuros | 26706 | - |
dc.relation.references | http://www.scopus.com/mlt/select.url?eid=2-s2.0-0347244279&selection=ref&src=s&origin=recordpage | en_US |
dc.identifier.volume | 80 | en_US |
dc.identifier.issue | 3 PART 2 | en_US |
dc.identifier.spage | 1155 | en_US |
dc.identifier.epage | 1158 | en_US |
dc.identifier.isi | WOS:A1997XL61500015 | - |
dc.publisher.place | United States | en_US |
dc.identifier.scopusauthorid | Lam, SSK=35218940100 | en_US |
dc.identifier.issnl | 0033-2941 | - |