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Conference Paper: Agents and Web services supported business exception management
Title | Agents and Web services supported business exception management |
---|---|
Authors | |
Issue Date | 2004 |
Publisher | Springer Verlag. The Journal's web site is located at http://springerlink.com/content/105633/ |
Citation | The 8th Pacific Rim International Conference on Artificial Intelligence (PRICAI 2004), Auckland, New Zealand, 9-13 August 2004. In Lecture Notes In Artificial Intelligence, 2004, v. 3157, p. 615-624 How to Cite? |
Abstract | The unpredictability of business processes requires that business applications support exception management with the ability to dynamically adapt to the changing environment. Exception management is a kind of complex process, in which multiple organizations and mixture of human activities and automated tasks may be involved. For a competitive solution to exception management, a web services and agents supported approach is elaborated in this paper. Agent technology is applied to deal with the dynamic, complex, and distributed processes in exception management; web services techniques are proposed for more scalability and interoperability in network-based business environment. By integrating knowledge-based agents with web services to make use of the advantages from both, this approach leads to more intelligence, flexibility and collaboration in business exception management. A case of exception management in securities trading is developed to demonstrate the validity and benefits of this approach. © Springer-Verlag Berlin Heidelberg 2004. |
Description | Conference Theme: Trends in Artificial Intelligence |
Persistent Identifier | http://hdl.handle.net/10722/176100 |
ISSN | 2023 SCImago Journal Rankings: 0.606 |
References |
DC Field | Value | Language |
---|---|---|
dc.contributor.author | Wang, M | en_US |
dc.contributor.author | Wang, H | en_US |
dc.date.accessioned | 2012-11-26T09:05:58Z | - |
dc.date.available | 2012-11-26T09:05:58Z | - |
dc.date.issued | 2004 | en_US |
dc.identifier.citation | The 8th Pacific Rim International Conference on Artificial Intelligence (PRICAI 2004), Auckland, New Zealand, 9-13 August 2004. In Lecture Notes In Artificial Intelligence, 2004, v. 3157, p. 615-624 | en_US |
dc.identifier.issn | 0302-9743 | en_US |
dc.identifier.uri | http://hdl.handle.net/10722/176100 | - |
dc.description | Conference Theme: Trends in Artificial Intelligence | - |
dc.description.abstract | The unpredictability of business processes requires that business applications support exception management with the ability to dynamically adapt to the changing environment. Exception management is a kind of complex process, in which multiple organizations and mixture of human activities and automated tasks may be involved. For a competitive solution to exception management, a web services and agents supported approach is elaborated in this paper. Agent technology is applied to deal with the dynamic, complex, and distributed processes in exception management; web services techniques are proposed for more scalability and interoperability in network-based business environment. By integrating knowledge-based agents with web services to make use of the advantages from both, this approach leads to more intelligence, flexibility and collaboration in business exception management. A case of exception management in securities trading is developed to demonstrate the validity and benefits of this approach. © Springer-Verlag Berlin Heidelberg 2004. | en_US |
dc.language | eng | en_US |
dc.publisher | Springer Verlag. The Journal's web site is located at http://springerlink.com/content/105633/ | en_US |
dc.relation.ispartof | Lecture Notes in Artificial Intelligence | en_US |
dc.title | Agents and Web services supported business exception management | en_US |
dc.type | Conference_Paper | en_US |
dc.identifier.email | Wang, M: magwang@hku.hk | en_US |
dc.identifier.authority | Wang, M=rp00967 | en_US |
dc.description.nature | link_to_subscribed_fulltext | en_US |
dc.identifier.scopus | eid_2-s2.0-22944483454 | en_US |
dc.relation.references | http://www.scopus.com/mlt/select.url?eid=2-s2.0-22944483454&selection=ref&src=s&origin=recordpage | en_US |
dc.identifier.volume | 3157 | en_US |
dc.identifier.spage | 615 | en_US |
dc.identifier.epage | 624 | en_US |
dc.publisher.place | Germany | en_US |
dc.identifier.scopusauthorid | Wang, M=8723779700 | en_US |
dc.identifier.scopusauthorid | Wang, H=7501731748 | en_US |
dc.customcontrol.immutable | sml 160129 - amend | - |
dc.identifier.issnl | 0302-9743 | - |