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Article: Shadowing tradespeople: Inefficiency in maintenance fieldwork

TitleShadowing tradespeople: Inefficiency in maintenance fieldwork
Authors
KeywordsEfficiency evaluation
Facilities maintenance
Informational support
Maintenance activity
Issue Date2009
PublisherElsevier BV. The Journal's web site is located at http://www.elsevier.com/locate/autcon
Citation
Automation in Construction, 2009, v. 18 n. 5, p. 536-546 How to Cite?
AbstractThis research investigates current practices in Operations and Maintenance (O&M), from the initial phase of assigning maintenance requests through the completion of the requests, in order to identify types of inefficiency and their causes. Fifty-eight real maintenance cases have been shadowed; and maintenance activities performed by the tradespeople have been recorded with time data corresponding to each activity. O&M inefficiencies categorized into two groups, Structural and Individual, are demonstrated through specific cases. A statistical analysis is used to show how O&M tasks, activities, and categories impact overall O&M performance. The results show that tradespeople vastly underutilize maintenance data in the field due to problems with data accessibility and reliability. Based on the shadowing activity results, we observed 12+% potential for improvement in maintenance time efficiency by providing proper information support.
Persistent Identifierhttp://hdl.handle.net/10722/199856
ISSN
2015 Impact Factor: 2.442
2015 SCImago Journal Rankings: 1.571
ISI Accession Number ID

 

DC FieldValueLanguage
dc.contributor.authorLee, SH-
dc.contributor.authorAkin, O-
dc.date.accessioned2014-07-22T03:11:45Z-
dc.date.available2014-07-22T03:11:45Z-
dc.date.issued2009-
dc.identifier.citationAutomation in Construction, 2009, v. 18 n. 5, p. 536-546-
dc.identifier.issn0926-5805-
dc.identifier.urihttp://hdl.handle.net/10722/199856-
dc.description.abstractThis research investigates current practices in Operations and Maintenance (O&M), from the initial phase of assigning maintenance requests through the completion of the requests, in order to identify types of inefficiency and their causes. Fifty-eight real maintenance cases have been shadowed; and maintenance activities performed by the tradespeople have been recorded with time data corresponding to each activity. O&M inefficiencies categorized into two groups, Structural and Individual, are demonstrated through specific cases. A statistical analysis is used to show how O&M tasks, activities, and categories impact overall O&M performance. The results show that tradespeople vastly underutilize maintenance data in the field due to problems with data accessibility and reliability. Based on the shadowing activity results, we observed 12+% potential for improvement in maintenance time efficiency by providing proper information support.-
dc.languageeng-
dc.publisherElsevier BV. The Journal's web site is located at http://www.elsevier.com/locate/autcon-
dc.relation.ispartofAutomation in Construction-
dc.rightsNOTICE: this is the author’s version of a work that was accepted for publication in Automation in Construction. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in Automation in Construction, [VOL 18, ISSUE 5, 2009] DOI 10.1016/j.autcon.2008.11.002-
dc.subjectEfficiency evaluation-
dc.subjectFacilities maintenance-
dc.subjectInformational support-
dc.subjectMaintenance activity-
dc.titleShadowing tradespeople: Inefficiency in maintenance fieldworken_US
dc.typeArticleen_US
dc.identifier.emailLee, SH: shlee1@hku.hk-
dc.description.naturelink_to_subscribed_fulltext-
dc.identifier.doi10.1016/j.autcon.2008.11.002-
dc.identifier.scopuseid_2-s2.0-67349213600-
dc.identifier.volume18-
dc.identifier.issue5-
dc.identifier.spage536-
dc.identifier.epage546-
dc.identifier.isiWOS:000267483700003-
dc.publisher.placeNetherlands-

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