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Article: A Software Platform to Support Collaboration in Express Delivery Services

TitleA Software Platform to Support Collaboration in Express Delivery Services
Authors
Issue Date2013
PublisherInternational Information Management Association. The Journal's web site is located at http://www.iima.org/New%20Pages/JITIM.html
Citation
Journal of International Technology and Information Management, 2013, v. 22 n. 2, p. 19-33 How to Cite?
AbstractThe express delivery industry in China has seen rapid growth in recent years. The majority of the express delivery companies can still be classified as medium-sized enterprises (SMEs). They are not just limited in terms of size, but also in terms of funds available for investment and in area of service coverage. Many such SMEs have chosen to collaborate so as to enhance their competitiveness. The current approach is to collaborate with another company located in a different city, and so effectively extend operations to inter-city delivery. However, this twosome type of collaboration has created problems in delivery efficiency and security. The main reason for such problems seems to be lack reliability in collaboration. The problem is compounded by a lack of affordable software tools to support such collaborations. A new approach to supporting collaboration among SME express delivery companies is proposed in this paper. The proposed approach involves an “m” to “n” collaboration relationship, with each city served by a multi participation network of companies. An agent-based system is also proposed to support and facilitate the multi-forwarders activities, and at the same time efficiently manage the collaborative relationships amongst participants. The proposed approach is demonstrated using a small case example.
Persistent Identifierhttp://hdl.handle.net/10722/199100
ISSN

 

DC FieldValueLanguage
dc.contributor.authorXu, Den_US
dc.contributor.authorWong, TNen_US
dc.contributor.authorSculli, Den_US
dc.date.accessioned2014-07-22T01:03:17Z-
dc.date.available2014-07-22T01:03:17Z-
dc.date.issued2013en_US
dc.identifier.citationJournal of International Technology and Information Management, 2013, v. 22 n. 2, p. 19-33en_US
dc.identifier.issn1543-5962en_US
dc.identifier.urihttp://hdl.handle.net/10722/199100-
dc.description.abstractThe express delivery industry in China has seen rapid growth in recent years. The majority of the express delivery companies can still be classified as medium-sized enterprises (SMEs). They are not just limited in terms of size, but also in terms of funds available for investment and in area of service coverage. Many such SMEs have chosen to collaborate so as to enhance their competitiveness. The current approach is to collaborate with another company located in a different city, and so effectively extend operations to inter-city delivery. However, this twosome type of collaboration has created problems in delivery efficiency and security. The main reason for such problems seems to be lack reliability in collaboration. The problem is compounded by a lack of affordable software tools to support such collaborations. A new approach to supporting collaboration among SME express delivery companies is proposed in this paper. The proposed approach involves an “m” to “n” collaboration relationship, with each city served by a multi participation network of companies. An agent-based system is also proposed to support and facilitate the multi-forwarders activities, and at the same time efficiently manage the collaborative relationships amongst participants. The proposed approach is demonstrated using a small case example.en_US
dc.languageengen_US
dc.publisherInternational Information Management Association. The Journal's web site is located at http://www.iima.org/New%20Pages/JITIM.htmlen_US
dc.relation.ispartofJournal of International Technology and Information Managementen_US
dc.titleA Software Platform to Support Collaboration in Express Delivery Servicesen_US
dc.typeArticleen_US
dc.identifier.emailWong, TN: tnwong@hku.hken_US
dc.identifier.emailSculli, D: hreidsc@HKUCC.hku.hken_US
dc.identifier.authorityWong, TN=rp00192en_US
dc.identifier.hkuros230186en_US
dc.identifier.volume22en_US
dc.identifier.issue2en_US
dc.identifier.spage19en_US
dc.identifier.epage33en_US
dc.publisher.placeUnited Statesen_US

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