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Article: Influencing tactics on successful implementation of quality improvement policies

TitleInfluencing tactics on successful implementation of quality improvement policies
Authors
Issue Date1997
PublisherAmmons Scientific Ltd. The Journal's web site is located at http://www.amsciepub.com/loi/pr0
Citation
Psychological Reports, 1997, v. 80 n. 3 PART 2, p. 1155-1158 How to Cite?
AbstractImplementation of organizational policies can be extremely difficult because employees may not comply with them. A survey of 110 salespersons was conducted in Hong Kong to investigate the role of influence tactics in influencing employees' willingness to comply with policies for improvement of quality. Salespersons responded best to tactics of exchange and upward appeals while assertive tactics received the lowest score.
Persistent Identifierhttp://hdl.handle.net/10722/177932
ISSN
2015 Impact Factor: 0.414
2015 SCImago Journal Rankings: 0.319
References

 

DC FieldValueLanguage
dc.contributor.authorLam, SSKen_US
dc.date.accessioned2012-12-19T09:40:52Z-
dc.date.available2012-12-19T09:40:52Z-
dc.date.issued1997en_US
dc.identifier.citationPsychological Reports, 1997, v. 80 n. 3 PART 2, p. 1155-1158en_US
dc.identifier.issn0033-2941en_US
dc.identifier.urihttp://hdl.handle.net/10722/177932-
dc.description.abstractImplementation of organizational policies can be extremely difficult because employees may not comply with them. A survey of 110 salespersons was conducted in Hong Kong to investigate the role of influence tactics in influencing employees' willingness to comply with policies for improvement of quality. Salespersons responded best to tactics of exchange and upward appeals while assertive tactics received the lowest score.en_US
dc.languageengen_US
dc.publisherAmmons Scientific Ltd. The Journal's web site is located at http://www.amsciepub.com/loi/pr0en_US
dc.relation.ispartofPsychological Reportsen_US
dc.titleInfluencing tactics on successful implementation of quality improvement policiesen_US
dc.typeArticleen_US
dc.identifier.emailLam, SSK: simonlam@hku.hken_US
dc.identifier.authorityLam, SSK=rp01071en_US
dc.description.naturelink_to_subscribed_fulltexten_US
dc.identifier.doi10.2466/pr0.1997.80.3c.1155-
dc.identifier.scopuseid_2-s2.0-0347244279en_US
dc.identifier.hkuros26706-
dc.relation.referenceshttp://www.scopus.com/mlt/select.url?eid=2-s2.0-0347244279&selection=ref&src=s&origin=recordpageen_US
dc.identifier.volume80en_US
dc.identifier.issue3 PART 2en_US
dc.identifier.spage1155en_US
dc.identifier.epage1158en_US
dc.publisher.placeUnited Statesen_US
dc.identifier.scopusauthoridLam, SSK=35218940100en_US

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