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Conference Paper: Agents and Web services supported business exception management

TitleAgents and Web services supported business exception management
Authors
Issue Date2004
PublisherSpringer Verlag. The Journal's web site is located at http://springerlink.com/content/105633/
Citation
The 8th Pacific Rim International Conference on Artificial Intelligence (PRICAI 2004), Auckland, New Zealand, 9-13 August 2004. In Lecture Notes In Artificial Intelligence, 2004, v. 3157, p. 615-624 How to Cite?
AbstractThe unpredictability of business processes requires that business applications support exception management with the ability to dynamically adapt to the changing environment. Exception management is a kind of complex process, in which multiple organizations and mixture of human activities and automated tasks may be involved. For a competitive solution to exception management, a web services and agents supported approach is elaborated in this paper. Agent technology is applied to deal with the dynamic, complex, and distributed processes in exception management; web services techniques are proposed for more scalability and interoperability in network-based business environment. By integrating knowledge-based agents with web services to make use of the advantages from both, this approach leads to more intelligence, flexibility and collaboration in business exception management. A case of exception management in securities trading is developed to demonstrate the validity and benefits of this approach. © Springer-Verlag Berlin Heidelberg 2004.
DescriptionConference Theme: Trends in Artificial Intelligence
Persistent Identifierhttp://hdl.handle.net/10722/176100
ISSN
2005 Impact Factor: 0.402
2015 SCImago Journal Rankings: 0.252
References

 

DC FieldValueLanguage
dc.contributor.authorWang, Men_US
dc.contributor.authorWang, Hen_US
dc.date.accessioned2012-11-26T09:05:58Z-
dc.date.available2012-11-26T09:05:58Z-
dc.date.issued2004en_US
dc.identifier.citationThe 8th Pacific Rim International Conference on Artificial Intelligence (PRICAI 2004), Auckland, New Zealand, 9-13 August 2004. In Lecture Notes In Artificial Intelligence, 2004, v. 3157, p. 615-624en_US
dc.identifier.issn0302-9743en_US
dc.identifier.urihttp://hdl.handle.net/10722/176100-
dc.descriptionConference Theme: Trends in Artificial Intelligence-
dc.description.abstractThe unpredictability of business processes requires that business applications support exception management with the ability to dynamically adapt to the changing environment. Exception management is a kind of complex process, in which multiple organizations and mixture of human activities and automated tasks may be involved. For a competitive solution to exception management, a web services and agents supported approach is elaborated in this paper. Agent technology is applied to deal with the dynamic, complex, and distributed processes in exception management; web services techniques are proposed for more scalability and interoperability in network-based business environment. By integrating knowledge-based agents with web services to make use of the advantages from both, this approach leads to more intelligence, flexibility and collaboration in business exception management. A case of exception management in securities trading is developed to demonstrate the validity and benefits of this approach. © Springer-Verlag Berlin Heidelberg 2004.en_US
dc.languageengen_US
dc.publisherSpringer Verlag. The Journal's web site is located at http://springerlink.com/content/105633/en_US
dc.relation.ispartofLecture Notes in Artificial Intelligenceen_US
dc.titleAgents and Web services supported business exception managementen_US
dc.typeConference_Paperen_US
dc.identifier.emailWang, M: magwang@hku.hken_US
dc.identifier.authorityWang, M=rp00967en_US
dc.description.naturelink_to_subscribed_fulltexten_US
dc.identifier.scopuseid_2-s2.0-22944483454en_US
dc.relation.referenceshttp://www.scopus.com/mlt/select.url?eid=2-s2.0-22944483454&selection=ref&src=s&origin=recordpageen_US
dc.identifier.volume3157en_US
dc.identifier.spage615en_US
dc.identifier.epage624en_US
dc.publisher.placeGermanyen_US
dc.identifier.scopusauthoridWang, M=8723779700en_US
dc.identifier.scopusauthoridWang, H=7501731748en_US
dc.customcontrol.immutablesml 160129 - amend-

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