Postgraduate Thesis: Design and development criteria of a public transit informationsystem

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TitleDesign and development criteria of a public transit informationsystem
AuthorsIong, Sin I.
翁倩怡.
Issue Date2010
PublisherThe University of Hong Kong (Pokfulam, Hong Kong)
AbstractPublic Transit Information System is an online transportation system providing integrated transit journey planning solutions to the general public. Generally, the system requires users to input their places of departure and arrival as well as some preferences such as the shortest or cheapest path. The system will then generate the results with transit schedule, route, fare and so forth. Since the system is designated for public usage, it is important that the system not only meets the needs of its users, but also is easily operated by the general public with different level of computer skills. Thus, this paper explores the design criteria of public transit information system by reviewing the development of user interface design from previous research and comparing the user interfaces of the public transit information systems of Hong Kong, Singapore and Vancouver. This paper also studies the transit systems of these three places and thereby concludes that the diverse and complex transit network of Hong Kong makes it difficult in developing such a system. This paper concludes that aesthetics, consistency and effective error management are the technical design criteria that can improve the usability of public transport information systems. In addition, technicians should also consider the social aspects, such as computer literacy and the computer systems when designing products for the public.
DegreeMaster of Arts in Transport Policy and Planning
SubjectLocal transit - China - Hong Kong.
Local transit - Singapore.
Local transit - British Columbia - Vancouver.
Dept/ProgramTransport Policy and Planning
DC Field
Value
dc.contributor.authorIong, Sin I.
dc.contributor.author翁倩怡.
dc.date.hkucongregation2011
dc.date.issued2010
dc.description.abstractPublic Transit Information System is an online transportation system providing integrated transit journey planning solutions to the general public. Generally, the system requires users to input their places of departure and arrival as well as some preferences such as the shortest or cheapest path. The system will then generate the results with transit schedule, route, fare and so forth. Since the system is designated for public usage, it is important that the system not only meets the needs of its users, but also is easily operated by the general public with different level of computer skills. Thus, this paper explores the design criteria of public transit information system by reviewing the development of user interface design from previous research and comparing the user interfaces of the public transit information systems of Hong Kong, Singapore and Vancouver. This paper also studies the transit systems of these three places and thereby concludes that the diverse and complex transit network of Hong Kong makes it difficult in developing such a system. This paper concludes that aesthetics, consistency and effective error management are the technical design criteria that can improve the usability of public transport information systems. In addition, technicians should also consider the social aspects, such as computer literacy and the computer systems when designing products for the public.
dc.description.naturepublished_or_final_version
dc.description.thesisdisciplineTransport Policy and Planning
dc.description.thesislevelmaster's
dc.description.thesisnameMaster of Arts in Transport Policy and Planning
dc.identifier.hkulb4818559
dc.languageeng
dc.publisherThe University of Hong Kong (Pokfulam, Hong Kong)
dc.relation.ispartofHKU Theses Online (HKUTO)
dc.rightsThe author retains all proprietary rights, (such as patent rights) and the right to use in future works.
dc.rightsCreative Commons: Attribution 3.0 Hong Kong License
dc.source.urihttp://hub.hku.hk/bib/B48185590
dc.subject.lcshLocal transit - China - Hong Kong.
dc.subject.lcshLocal transit - Singapore.
dc.subject.lcshLocal transit - British Columbia - Vancouver.
dc.titleDesign and development criteria of a public transit informationsystem
dc.typePG_Thesis