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Article: Influences of personality on the adoption of conflict-handling styles and conflict outcomes for facility managers

TitleInfluences of personality on the adoption of conflict-handling styles and conflict outcomes for facility managers
Authors
KeywordsConflict-handling style
Construction conflict
Extraversion
Personality
Issue Date2011
PublisherAmerican Society of Civil Engineers. The Journal's web site is located at http://ascelibrary.org/journal/jladah
Citation
Journal of Legal Affairs and Dispute Resolution in Engineering and Construction, 2011, v. 3 n. 3, p. 101-108 How to Cite?
AbstractAlthough conflict can be both functional and dysfunctional, unresolved conflict results in dissatisfaction and stress, thus reducing efficiency and productivity. However, personality affects the ability to handle conflict. The relationships of personal traits (extraversion and agreeableness), conflict-handling styles, and functional/dysfunctional conflicts are examined from a sample of facility managers in Hong Kong by using Rahim’s conflict style model and the Big Five personality traits of extraversion and agreeableness. In this study, extraversion shows positive correlation with the integrating and compromising styles, which are conducive to functional conflict incidents. The integrating style is the most commonly adopted style among facility managers in Hong Kong. Dysfunctional conflict is associated with the three styles of obliging, dominating, and avoiding; in particular, the avoiding style is a significant predicting variable of dysfunctional conflict incidents. Although conflict is inevitable, it is suggested that personality is an important variable in selecting project team members, as the combined traits of high extraversion and low agreeableness encourage the integrating style, which is conducive to functional conflict outcome.
Persistent Identifierhttp://hdl.handle.net/10722/164575
ISSN

 

DC FieldValueLanguage
dc.contributor.authorLiu, AMMen_US
dc.contributor.authorZhai, XFen_US
dc.date.accessioned2012-09-20T08:06:18Z-
dc.date.available2012-09-20T08:06:18Z-
dc.date.issued2011en_US
dc.identifier.citationJournal of Legal Affairs and Dispute Resolution in Engineering and Construction, 2011, v. 3 n. 3, p. 101-108en_US
dc.identifier.issn1943-4162-
dc.identifier.urihttp://hdl.handle.net/10722/164575-
dc.description.abstractAlthough conflict can be both functional and dysfunctional, unresolved conflict results in dissatisfaction and stress, thus reducing efficiency and productivity. However, personality affects the ability to handle conflict. The relationships of personal traits (extraversion and agreeableness), conflict-handling styles, and functional/dysfunctional conflicts are examined from a sample of facility managers in Hong Kong by using Rahim’s conflict style model and the Big Five personality traits of extraversion and agreeableness. In this study, extraversion shows positive correlation with the integrating and compromising styles, which are conducive to functional conflict incidents. The integrating style is the most commonly adopted style among facility managers in Hong Kong. Dysfunctional conflict is associated with the three styles of obliging, dominating, and avoiding; in particular, the avoiding style is a significant predicting variable of dysfunctional conflict incidents. Although conflict is inevitable, it is suggested that personality is an important variable in selecting project team members, as the combined traits of high extraversion and low agreeableness encourage the integrating style, which is conducive to functional conflict outcome.-
dc.languageengen_US
dc.publisherAmerican Society of Civil Engineers. The Journal's web site is located at http://ascelibrary.org/journal/jladahen_US
dc.relation.ispartofJournal of Legal Affairs and Dispute Resolution in Engineering and Constructionen_US
dc.rightsJournal of Legal Affairs and Dispute Resolution in Engineering and Construction. Copyright © American Society of Civil Engineers.en_US
dc.subjectConflict-handling style-
dc.subjectConstruction conflict-
dc.subjectExtraversion-
dc.subjectPersonality-
dc.titleInfluences of personality on the adoption of conflict-handling styles and conflict outcomes for facility managersen_US
dc.typeArticleen_US
dc.identifier.emailLiu, AMM: ammliu@hku.hken_US
dc.identifier.authorityLiu, AMM=rp01432en_US
dc.identifier.doi10.1061/(ASCE)LA.1943-4170.0000056-
dc.identifier.hkuros209199en_US
dc.identifier.volume3en_US
dc.identifier.issue3en_US
dc.identifier.spage101en_US
dc.identifier.epage108en_US
dc.publisher.placeUnited States-

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