Customer participation in services: conceptualization, measurement, and impacts on service outcomes across different cultures

View Statistics Email Alert RSS Feed

Grant Data
Project Title
Customer participation in services: conceptualization, measurement, and impacts on service outcomes across different cultures
Principal Investigator
Professor Yim, Bennett Chi Kin   (Principal Investigator (PI))
Co-Investigator(s)
Professor Tse David Kwai Che   (Co-Investigator)
Duration
40
Start Date
2005-10-01
Amount
488990
Conference Title
Customer participation in services: conceptualization, measurement, and impacts on service outcomes across different cultures
Presentation Title
Keywords
cultures, customer, service
Discipline
Business and Management Studies (including Accounting) (Obsolete)
Panel
Humanities & Social Sciences (H)
HKU Project Code
HKU 7675/05H
Grant Type
General Research Fund (GRF)
Funding Year
2005
Status
Completed