Customer participation in services: conceptualization, measurement, and impacts on service outcomes across different cultures


Grant Data
Project Title
Customer participation in services: conceptualization, measurement, and impacts on service outcomes across different cultures
Principal Investigator
Dr Yim, Bennett Chi Kin   (Principal investigator)
Co-Investigator(s)
Professor Tse David Kwai Che   (Co-Investigator)
Duration
40
Start Date
2005-10-01
Completion Date
2009-01-31
Amount
488990
Conference Title
Presentation Title
Keywords
customer, service, cultures
Discipline
Business and Management Studies (including Accounting) (Obsolete)
Panel
Humanities & Social Sciences (H)
Sponsor
RGC General Research Fund (GRF)
HKU Project Code
HKU 7675/05H
Grant Type
General Research Fund (GRF)
Funding Year
2005/2006
Status
Completed