Browsing by Author HUI, SY

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TitleAuthor(s)Issue DateViews
 
2014
186
 
2015
176
 
2015
70
 
2018
39
 
2018
31
 
2018
37
 
2018
31
 
2018
67
 
2016
193
 
2013
148
 
2016
210
 
“I can go on holiday now…”: Engagement and rapport building in call centre discourse
Proceeding/Conference:New Zealand Language and Society Conference
2010
56
 
“I was so angry, it was unbelievable…”: a comparison of written and spoken customer service complaints
Book:Globalization, communication and the workplace: talking across the world
2010
109
 
2017
80
 
2012
251
 
2020
15
 
2019
48
 
2017
174
 
2015
148
 
Two faces of silence
Proceeding/Conference:New Zealand Discourse Conference (NZDC)
2011
121