Browsing by Author HUI, SY

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Showing results 1 to 19 of 19
TitleAuthor(s)Issue DateViews
 
2014
174
 
2015
139
 
2015
51
 
2018
29
 
2018
22
 
2018
25
 
2018
22
 
2018
49
 
2015
149
 
2013
167
 
2015
208
 
“I can go on holiday now…”: Engagement and rapport building in call centre discourse
Proceeding/Conference:New Zealand Language and Society Conference
2010
40
 
“I was so angry, it was unbelievable…”: a comparison of written and spoken customer service complaints
Book:Globalization, communication and the workplace: talking across the world
2010
98
 
2017
60
 
2012
285
 
2017
116
 
2015
128
 
Two faces of silence
Proceeding/Conference:New Zealand Discourse Conference (NZDC)
2011
62
 
以任務型學習策略, 從生活應用中學習中文
Book:飛越困難, 一起成功: 教授非華語學生中文的良方
2014
84